Senior Consumer Loan Specialist: High Bonuses & Benefits

Republic Finance; Charleston (SC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO and holidays

Job summary

Republic Finance is seeking a motivated loan specialist in Charleston, SC to originate new loan business, assess customer needs, and guide applicants through the loan process. You will explain products, help with proposals, and contribute to solving customer financing challenges.

The role involves maintaining a growing consumer loan portfolio, meeting loan goals, and delivering high-quality service while upholding regulatory and company policies.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Professional demeanor, positive attitude, strong communication and customer relations skills
• Ability to work well independently, as well as a dedicated team member.
• Ability to work in a fast-paced environment and successfully navigate priorities.
• Proficiency with Windows and Microsoft Office Suite
• Valid driver's license, reliable transportation, and auto insurance
• Willingness to comply with our company policy regarding employment credit check, background checks and drug screening
• Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch's voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Sales experience

Customer service

Communication skills

Microsoft Office

Independent work

Education

High school diploma

Job description

Republic Finance is seeking a motivated loan specialist in Charleston, SC to originate new loan business, assess customer needs, and guide applicants through the loan process. You will explain products, help with proposals, and contribute to solving customer financing challenges.

The role involves maintaining a growing consumer loan portfolio, meeting loan goals, and delivering high-quality service while upholding regulatory and company policies.