Senior Consumer Loan Advisor - Performance Bonuses

Republic Finance; Sumter (SC); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

PTO 15 days + personal day

401k match

Life Insurance

Job summary

Republic Finance in Sumter, SC seeks a driven loan specialist to originate new consumer loan business and assess customer needs for suitable loan and voluntary product options. You will guide applicants through the process, explain requirements, and help resolve issues while supporting day-to-day loan portfolio servicing.

You will join a team focused on community-based growth, with opportunities for performance-based bonuses and comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 2 years of experience in a goal oriented, incentive based sales role.
• 1+ years of experience in the consumer finance industry preferred.
• Proficiency with Windows and Microsoft Office Suite.

Responsibilities

• Actively seeks opportunities to originate new loan business with new and existing customers.
• Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
• Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
• Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
• Take ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
• Closes loans, assembles loan folders, and breaks down files.
• Consistently meets or exceeds loan goals.
• Responsible for day-to-day servicing of an ever-growing, complex consumer loan portfolio.
• Applies analytical skills to quickly and efficiently resolve any customer issues.
• Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
• Processes insurance claims, follow-ups and payments daily and maintains insurance log.
• Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
• Adheres to corporate, legal, and regulatory policies, guidelines, and requirements regarding compliance.
• Answers incoming phone calls; checks branch’s voicemail.
• Assists Branch Manager with miscellaneous operational tasks such as daily initialization, preparing daily deposit and importing live checks.

Skills

Goal oriented

Communication skills

Customer relations

Team player

Independent worker

Education

High school diploma or equivalent

Tools

Windows

Microsoft Office Suite

Job description

Republic Finance in Sumter, SC seeks a driven loan specialist to originate new consumer loan business and assess customer needs for suitable loan and voluntary product options. You will guide applicants through the process, explain requirements, and help resolve issues while supporting day-to-day loan portfolio servicing.

You will join a team focused on community-based growth, with opportunities for performance-based bonuses and comprehensive benefits.