Senior Consumer Lending & Sales Leader

Advance America, Cash Advance Centers, Inc.; Waterford Charter Township (MI); On-site; USD 50,000 - 70,000; Full time

Job summary

Advance America is seeking a Sr. Consumer Lending Sales Specialist (Sr. CLSS) at our Waterford, MI location. The role focuses on customer service, sales, and marketing while exceeding branch goals and maintaining strict policy compliance.

Responsibilities include multi-channel customer acquisition, managing loan portfolios, and developing financial solutions for customers. Travel may be required and strong relations with the community are encouraged.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• 3–5 years of proven achievement in sales, retail, banking, or collections.
• Strong math skills and the ability to count cash; professional verbal communication by phone and in person.

Responsibilities

• Excel in multi-channel customer acquisition, consistently surpassing sales goals.
• Deliver exceptional customer experiences while managing complex loan portfolios.
• Provide financial solutions aligned with customer goals and needs.
• Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth.
• Mentor colleagues and share best practices to improve performance.
• Surpass branch financial objectives and metrics.
• Demonstrate expert knowledge of company policies, state and federal regulations.
• Maintain highest standards in cash controls and security.
• Excel in documentation accuracy and completeness.
• Achieve superior results in collection activities.
• Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements.

Skills

Customer relationship management

Analytical skills

Sales and customer acquisition

Mentoring

Regulatory knowledge

Education

High School Diploma or equivalent

Job description

Advance America is seeking a Sr. Consumer Lending Sales Specialist (Sr. CLSS) at our Waterford, MI location. The role focuses on customer service, sales, and marketing while exceeding branch goals and maintaining strict policy compliance.

Responsibilities include multi-channel customer acquisition, managing loan portfolios, and developing financial solutions for customers. Travel may be required and strong relations with the community are encouraged.