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Fusion GBS is seeking a Senior Consultant - ServiceNow to support the delivery of enterprise ServiceNow solutions for customers in the USA. The role emphasizes strong consulting experience and the ability to work across large, complex environments.
You will collaborate with customers and Fusion GBS teams to translate business needs into effective ServiceNow implementations, provide best‑practice guidance, mentor juniors and contribute to the growth of Fusion GBS ServiceNow delivery capabilities.
Fusion GBS is seeking a Senior Consultant - ServiceNow to support the delivery of enterprise ServiceNow solutions for customers in the USA.
The Senior Consultant will work closely with customers and Fusion GBS teams to understand requirements, translate business and technical needs into effective ServiceNow solutions, support implementation delivery and provide best-practice guidance throughout the project lifecycle.
The role requires strong ServiceNow consulting experience, the ability to work across complex enterprise environments and the communication skills needed to engage effectively with customer stakeholders and distributed delivery teams.
The Senior Consultant will also contribute to technical quality, knowledge sharing, mentoring and the continued development of Fusion GBS ServiceNow delivery capabilities.
Relevant professional experience in ServiceNow consulting and implementation, supported by appropriate ServiceNow and service-management knowledge.