Senior Consultant, Performance Improvement - Advisory Services (Epic Healthy Planet)

Healthtech Inc; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Nordic in Madison, WI seeks a Senior Consultant to join the Performance Improvement (PI) Practice within SAS. You will build analytical models, map workflows, design use cases, and research changes shaping healthcare delivery, collaborating with clinicians, leadership, and technical teams.

You will lead workstreams, develop financial analyses and visuals, mentor juniors, and drive adoption of value-based care initiatives across engagements.

Qualifications

• Bachelor’s degree preferred, with a focus in data sciences, finance, business, healthcare administration or related field.

Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate value.
• Develop and maintain project management artifacts (workplans, status reports, risk logs).
• Create complex analytical models to address healthcare problems.
• Develop financial analyses, statistical reports, visualizations, and client-ready presentations.
• Facilitate client interviews and meetings.
• Identify opportunities for improvement and provide implementation recommendations.
• Deliver high-quality, client-ready work products.
• Contribute to knowledge capital and tool development.
• Review and validate analyses and deliverables before submission.
• Design and implement workflows supporting care management and population health.
• Mentor junior resources and collaborate with leadership.

Skills

PowerBI

Tableau

SQL

Python

Epic Certification

CoPilot GenAI

Microsoft Office

Education

Bachelor’s degree preferred (data sciences / business / healthcare)

Tools

Epic Certification (Ambulatory / Healthy Planet / Compass Rose)

Microsoft Excel

Job description

Make a difference. Be happy. Grow your career. THE ROLE Performance Improvement (PI) Practice within Nordic’s Strategic Advisory Services (SAS) is responsible for helping healthcare organizations address some of their most challenging strategic, clinical, and operational problems for clients across the healthcare ecosystem. Members within our PI project teams wear multiple hats to deliver quality work, including building insightful data analyses, gathering requirements, mapping workflows, designing use cases, and researching the latest changes impacting the healthcare industry. As such, our Senior Consultants are expected to: Think creatively and support the delivery of a wide range of strategic initiatives Have strong communication and collaboration skills as they work closely with client end-users, technical developers, clinical providers, and senior leadership Demonstrate qualitative and quantitative management consulting skills Lead workstreams and facilitate client-facing meetings With guidance and mentorship from project and practice leadership, the Senior Consultant role provides individuals with extensive opportunities to gain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all.

Key Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement.
• Collaborate with project leadership to develop and maintain project management artifacts including but not limited to workplans, status reports, decision and risk logs.
• Create complex analytical models to drive unique solutions to complex healthcare problems.
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review.
• Facilitate client interviews and meetings.
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations.
• Consistently deliver work products that are high-quality and client-ready.
• Contribute to practice knowledge capital and tool development.
• Develop and update related work plans, issue logs, status reports, and related initiative trackers.
• Review and validate conducted analyses and client deliverables before submission.
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities.
• Design, build, configure, and implement application workflows that support care management, quality reporting, patient engagement, and cross-continuum coordination.
• Work directly with end users and leaders to monitor workflows, support adoption, and recommend optimization opportunities tied to population health and value-based care outcomes.
• Lead client-facing meetings regarding ongoing work-product coordination, project status, and strategic opportunities to improve performance across quality and value-based programs.
• Collaborate with internal leadership and EHR architects on solution design and delivery that supports scalable population health capabilities.
• Mentor junior resources.
• Demonstrate and embody Nordic’s maxims.

Minimum Requirements

• Education & Industry: Bachelor’s degree preferred, with a preference in data sciences, finance, business, healthcare administration or related field
• 5+ years of experience in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management), or Value-Based Care
• Professional Attributes: Strong communication skills (i.e., excellent listener, comfortable speaking to groups, able to drive client meetings) Collaborative work style (e.g., able to work with business, technical and clinical resources) Creativity and critical thinking in solving complex problems Strong presentation development skills (e.g., translating data to information, identifying themes, storyboarding) Ability to work independently as well as within a team environment Ability to balance multiple assignments at the same time Attention to detail and able to quickly pivot assignments based on changing priorities
• Core Software Skills:
  • Current Epic Certification in Ambulatory, Healthy Planet, Compass Rose, and/or Value-Based Analytics
  • Strong expertise using Microsoft Office products
  • Demonstrated knowledge using some of the following tools: GenAI Assistants (CoPilot)
  • Analytical (PowerBI, Tableau)
  • Programming languages (SQL, Python)

Additional Details

• Relocation to Madison, WI, is not required
• Travel is not required at this time

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Healthcare organizations are challenged to deliver higher quality care at a lower cost. Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes. Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.