Senior Consultant, Performance Improvement

Healthtech Inc; Northern (KY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Nordic seeks a Senior Consultant, Performance Improvement to drive strategic and operational initiatives for healthcare clients. You will craft analyses, map workflows, design use cases, and research industry changes, while collaborating with clients, clinicians, and IT teams.

With mentorship from leadership, you will gain cross-functional exposure across clinical, financial, and technical domains to improve wellness and care across the ecosystem.

Qualifications

• Bachelor’s degree in a relevant field.
• 5+ years in healthcare, consulting or hospital admin.
• Strong communication and client-facing skills.
• Experience with EMR or ERP systems preferred.

Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate value.
• Develop and maintain project management artifacts like workplans and risk logs.
• Create complex analytical models to solve healthcare problems.
• Deliver high-quality client-ready work products and present findings.
• Mentor junior resources and contribute to knowledge capital.

Skills

PowerBI

Tableau

SQL

Python

Education

Bachelor's degree

Tools

Microsoft Office

Epic/Cerner/Meditech (EMR)

ERP (Oracle/Infor/Workday)

GenAI Assistants (CoPilot)

Job description

## Senior Consultant, Performance ImprovementApply: US - National: Full time: Posted Yesterday: R6083Make a difference. Be happy. Grow your career.## THE ROLEPerformance Improvement (PI) Practice within Nordic’s Strategic Advisory Services (SAS) is responsible for helping healthcare organizations address some of their most challenging strategic, clinical, and operational problems for clients across the healthcare ecosystem.Members within our PI project teams wear multiple hats to deliver quality work, including building insightful data analyses, gathering requirements, mapping workflows, designing use cases, and researching the latest changes impacting the healthcare industry. As such, our Senior Consultants are expected to:* Think creatively and support the delivery of a wide range of strategic initiatives* Have strong communication and collaboration skills as they work closely with client end-users, technical developers, clinical providers, and senior leadership* Demonstrate qualitative and quantitative management consulting skills* Lead workstreams and facilitate client-facing meetings With guidance and mentorship from project and practice leadership, the Senior Consultant role provides individuals with extensive opportunities to gain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all. ## KEY RESPONSIBILITIESA Consultant within PI will be responsible for, but not be limited to: * Partner with PI team members to **implement advisory solutions** and demonstrate the value of the solution throughout the client engagement.* Collaborate with project leadership to develop and maintain **project management artifacts** including but not limited to workplans, status reports, decision and risk logs* Create **complex analytical models** to drive unique solutions to complex healthcare problems* Develop detailed **financial analysis, statistical reports, visualizations, and presentations** for both internal team and client review* Facilitate **client interviews and meetings*** Conduct detailed analyses to **identify specific opportunities for improvement**, as well as implementation recommendations* Consistently deliver work products that are **high-quality and client-ready*** Contribute to **practice knowledge capital and tool development*** Develop and update related **work plans, issue logs, status reports, and related initiative trackers**.* Review and **validate conducted analyses and client deliverables** before submission* Complete **quality reviews on team member work products** before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities* **Mentor** junior resources* Demonstrate and embody **Nordic’s maxims**### ## MINIMUM REQUIREMENTS**Education & Industry*** Bachelor’s degree required, with a **preference in data sciences, finance, business, healthcare administration or related field*** **5+ years of experience** in the healthcare industry (e.g., healthcare organization, consulting) preferably within hospital administration (e.g., finance, supply chain, HR, decision support, informatics) or revenue cycle (e.g., registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management), or Value-Based Care**Professional Attributes*** Strong **communication skills** (i.e., excellent listener, comfortable speaking to groups, able to drive client meetings)* **Collaborative work style** (e.g., able to work with business, technical and clinical resources)* **Creativity and critical thinking** in solving complex problems* Strong **presentation development skills** (e.g., translating data to information, identifying themes, storyboarding)* Ability to **work independently** as well as within a **team environment*** Ability to **balance multiple assignments** at the same time* **Attention to detail** and able to quickly pivot assignments based on changing priorities**Core Software Skills*** Strong expertise using **Microsoft Office products*** Prefer experience working with **EMR** (e.g., Epic, Cerner, Meditech) or **ERP solutions** (e.g., Oracle, Infor, Workday)* Demonstrated knowledge using some of the following tools:* **GenAI Assistants** (CoPilot)* **Analytical** (PowerBI, Tableau)* **Programming languages** (SQL, Python)* undefined ### ADDITIONAL DETAILS* Relocation to Madison, WI, is not required* Travel is not required at this time #LI-KN1**Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.**