Consultant, Performance Improvement

Healthtech Inc; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Nordic is seeking a Consultant in its Performance Improvement Practice to support healthcare clients with strategic, financial, and operational analytics. The role involves building models, gathering requirements, mapping workflows, and presenting insights to clinical and executive stakeholders.

You will collaborate with client teams, developers, and senior leaders to deliver high-quality work and drive measurable improvements in care delivery and efficiency.

Qualifications

• Bachelor's degree required, preference for data sciences/finance/business/healthcare administration or related field.
• 2+ years in healthcare industry, preferably revenue cycle related.
• Strong communication and collaboration skills; able to work with clients and teams.

Responsibilities

• Partner with PI team members to implement advisory solutions and demonstrate value.
• Create complex analytical models to address healthcare problems.
• Develop detailed financial analyses, statistics, visualizations, and client-ready deliverables.
• Participate in client interviews and meetings.
• Review and validate analyses and client deliverables before submission.

Skills

Communication

Collaboration

Creativity

Independent work

Multi-tasking

Education

Bachelor's degree in data sciences/finance/business/healthcare administration or related field

Tools

Epic

PowerBI

Tableau

SQL

Python

GenAI Assistants (CoPilot)

Job description

Make a difference. Be happy. Grow your career.

THE ROLE Performance Improvement (PI) Practice within Nordic's Strategic Advisory Services (SAS) is responsible for helping healthcare organizations address some of their most challenging strategic, clinical, and operational problems for clients across the healthcare ecosystem. Members within our PI project teams wear multiple hats to deliver quality work, including building insightful data analyses, gathering requirements, mapping workflows, designing use cases, and researching the latest changes impacting the healthcare industry. As such, our Consultants are expected to: Think creatively and support the delivery of a wide range of strategic initiatives Have strong communication and collaboration skills as they work closely with client end-users, technical developers, clinical providers, and senior leadership Demonstrate qualitative and quantitative management consulting skills With guidance and mentorship from project and practice leadership, the Consultant role provides individuals with extensive opportunities to gain experience across clinical, financial, patient experience, and technical solutions sought after within the healthcare industry to improve wellness and care for all.

KEY RESPONSIBILITIES

• Partner with PI team members to implement advisory solutions and demonstrate the value of the solution throughout the client engagement.
• Create complex analytical models to drive unique solutions to complex healthcare problems.
• Develop detailed financial analysis, statistical reports, visualizations, and presentations for both internal team and client review.
• Participate in client interviews and meetings.
• Conduct detailed analyses to identify specific opportunities for improvement, as well as implementation recommendations.
• Consistently deliver work products that are high-quality and client-ready.
• Contribute to practice knowledge capital and tool development.
• Develop and update related work plans, issue logs, status reports, and related initiative trackers.
• Review and validate conducted analyses and client deliverables before submission.
• Complete quality reviews on team member work products before delivery to client personnel, validating team member findings and observations, and corroborate team member process improvement and analytic activities.
• Demonstrate and embody Nordic's maxims.

MINIMUM REQUIREMENTS

• Education & Industry Bachelor's degree required, with a preference in data sciences, finance, business, healthcare administration or related field
• 2+ years of experience in the healthcare industry (e.g., healthcare organization, consulting) preferably within the revenue cycle space such as registration/patient access, HIM, coding, revenue integrity or billing/follow-up/denials management

Professional Attributes

• Strong communication skills and collaborative work style
• Creativity and critical thinking in solving complex problems
• Ability to work independently as well as within a team environment
• Ability to balance multiple assignments at the same time
• Attention to detail and able to quickly pivot assignments based on changing priorities

Core Software Skills

• Proficient with Microsoft Office products
• Prefer experience working within Epic
• Demonstrated knowledge using some of the following tools:
  • GenAI Assistants (CoPilot)
  • Analytical (PowerBI, Tableau)
  • Programming languages (SQL, Python)

ADDITIONAL DETAILS

• Travel up to 20% of the time

Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws.

We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Healthcare organizations are challenged to deliver higher quality care at a lower cost.

Our award-winning team provides consulting services focused on strategy, technology, and operations, as well as managed services, that result in a stronger business with better patient outcomes.

Ranked as a best place to work by nine publications, Nordic's culture provides our home office and consultants a supportive environment in healthcare that allows you to make a difference, be happy, and grow your career.