Senior Consultant - Client Care Microsoft Dynamics 365 Finance

Forvis-Mazars; United States; Remote; USD 104,000 - 173,000; Full time

Job summary

Forvis Mazars, LLP is seeking a Senior Consultant – Client Care for Microsoft Dynamics 365 Finance to join our Client Care Support team. You will implement and support D365 Finance, applying methodologies, and driving customer satisfaction while identifying improvement opportunities.

The role involves collaborating with architects and functional/technical consultants to deliver quality, scalable solutions and maintain up-to-date product knowledge in cloud technologies.

Qualifications

• Delivery professional with 3+ years in ERP/CRM implementations.
• Experience in at least 1-2 full end-to-end Dynamics 365 implementations.
• Familiar with enterprise implementation methodologies and collateral.

Responsibilities

• Provide structured support to customers, including ticket monitoring and troubleshooting.
• Own the quality of finished products and deliverables.
• Adhere to Forvis Mazars methodologies for Microsoft Dynamics 365.
• Collaborate with cross-functional teams to inform solution design.
• Develop strategy docs and training materials to support delivery.

Job description

Senior Consultant - Client Care Microsoft Dynamics 365 Finance

Posting Title

Senior Consultant - Client Care Microsoft Dynamics 365 Finance

Ref #

2237721

Date Published

Tuesday, October 13, 2026

Close Date

01/13/2027

Job Category

Technologies

Advertised Location

Working time

Full Time

Description & Requirements

Our Applications practice is seeking an experienced Senior Consultant – Microsoft Dynamics 365 (SCMD) to join our Client Care Support team to form part of our Client Support capability. This role is responsible for adhering, leveraging, and maintaining comprehensive methodologies to ensuring to achieve quality results and drive customer satisfaction. The SCMD will build upon our firm's position as a trusted strategic adviser while actively engaging in supporting and evolving our client’s D365 solution through support and identification of new improvement opportunities and delivery. The SCMD will ensure quality and customer satisfaction in Forvis Mazars’s ongoing support and expertise while providing thought leadership and direction for the candidate’s domain expertise.

What You Will Do:

• Provide structured support to customers, including support ticket monitoring, troubleshooting support requests, proactively managing and governance assigned support cases.
• The candidate takes personal ownership in the quality of finished products
• Adopting and adhere to the Forvis Mazars support and implementation methodologies for Microsoft Dynamics 365.
• Participate in the collaboration of the cross functional teams to garner input and domain experience to be incorporated overall solution design.
• Adopt templates, strategy documentation, training materials to support the delivery methodology repository for all content required by the implementation teams.
• Provide subject matter expertise in Forvis Mazars engagements to ensure adoption of the methodologies, processes, and best practices to ensure consistent delivery experience.
• Solution knowledge with historical and current system capabilities, with continuous learning to stay up to date with Microsoft offerings and leverage the software to drive the best overall solutions for the clients
• Work with clients to adopt industry best practices which align with strategic roadmap.
• Participate in strategy and design of new functionality and intellectual property (IP)
• Work with other team members and treat them with courtesy and respect, Worked with Business Functional consultants as well as Technical consultants.

Minimum Qualifications:

• Natural inter-personal skills that reflect with both internal teams and clients, able to speak with confidence and demonstrates care and integrity
• Delivery professional for 3+ years and has experience in ERP/CRM implementations for small to large enterprise organizations.
• Experienced in at least 1-2 full end-to-end implementation cycle of Dynamics 365.
• Experience in following an enterprise implementation methodologies and collateral for large enterprise organizations
• Solid understanding of the functional capabilities of Microsoft Dynamics 365 Finance including all aspects of GL, AR, AP and Banking.
• Must be familiar with the concepts around cloud topologies
• Ability to travel on a limited basis up to 10% depending on need and geography

Preferred Qualifications:

• Bachelor of Science degree in Business Administration, Accounting, Industrial Engineering, MIS or a Computer related field of study
  
• Excellent organizational analytical and project management skills
• Certifications in Microsoft Dynamics 365 Finance.

#LI-AQ1

About Forvis Mazars, LLP

Forvis Mazars, LLP is an independent member of Forvis Mazars Global, a leading global professional services network. Ranked among the largest public accounting firms in the United States, our 7,000+ team members deliver assurance, tax, and consulting services to clients in all 50 states and internationally.

With a legacy spanning more than 100 years, we’re building something different. We are guided by a shared promise: Together, we create extraordinary experiences. That means delivering an Unmatched Client Experience® while creating a workplace where relationships matter, learning fuels growth, and every person feels valued and supported to thrive.

What We Offer

Our robust total rewards program and flexible work environment reflect our commitment to people, careers, and well-being—empowering our team to grow and thrive while delivering exceptional service. To explore what makes working at Forvis Mazars special, visit www.forvismazars.us/careers .

Legal Notice

Forvis Mazars, LLP is an equal opportunity/affirmative action employer in accordance with applicable law. Employment selection and related decisions are made without regard to age, race, color, sex, sexual orientation, national origin, religion, genetic information, disability, protected veteran status, gender identity, or other protected classifications.

It is Forvis Mazars, LLP standard policy not to accept unsolicited referrals or resumes from any source other than directly from candidates.

Forvis Mazars, LLP expressly reserves the right not to consider any unsolicited referrals, resumes or CVs from vendors including and without limitation, search firms, staffing agencies, fee-based referral services, and recruiting agencies.

Forvis Mazars, LLP further reserves the right not to pay a fee to a recruiter or recruiting agency unless such recruiter or recruiting agency has a signed vendor agreement with Forvis Mazars, LLP. Any resume(s) or CV(s) submitted to anyone working for Forvis Mazars, LLP, or submitted to a Forvis Mazars, LLP general email, without having a Forvis Mazars, LLP vendor agreement in place, will be considered the property of Forvis Mazars, LLP.

Colorado’s Equal Pay for Equal Work Act (SB 19-085)

Pursuant to Colorado’s Equal Pay for Equal Work Act, the salary range displayed is for the Colorado market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

CO Minimum Salary (USD)

$ 86,300

CO Maximum Salary (USD)

$ 158,100

New York City Pay Transparency

Pursuant to the pay transparency laws of New York State and other local ordinances within the state including (but not limited to) New York City, the salary range displayed is for the New York markets. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

New York Salary Range:

NY Minimum Salary (USD)

$ 103,500

NY Maximum Salary (USD)

$ 172,500

Pursuant to the pay transparency laws of California, the salary range displayed is for the California market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Total compensation and benefits consist of salary, group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

Pursuant to Maryland’s Wage Range Transparency Law, the salary range displayed is for the Maryland market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

MD Minimum Salary (USD)

$ 86300

MD Maximum Salary (USD)

$ 158100

Massachusetts Wage Transparency

Pursuant to the Massachusetts’ Wage Transparency Act, the salary range displayed is for the Massachusetts market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non-exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility-based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

MA Minimum Salary (USD)

$ 94900

MA Maximum Salary (USD)

$ 158100

Minnesota Wage Transparency

Pursuant to the Minnesota’s Wage Transparency Act, the salary range displayed is for the Minnesota market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

MN Minimum Salary (USD)

$ 86300

MN Maximum Salary (USD)

$ 143800

Pursuant to Illinois’ Equal Pay Act, the salary range displayed is for the Illinois market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Non‑exempt/hourly positions will be eligible for time and half pay for employees that work over 40 hours in a workweek. Benefits are eligibility‑based and could include group health plan benefits, 401(K), bonuses, profit‑sharing contributions, flexible time off, and parental leave. For more information on benefits, please visit https://resourcecenter.forvismazars.us/ . Forvis Mazars reserves the right to make changes to the salary range based on business needs.

IL Minimum Salary (USD)

$ 86300

IL Maximum Salary (USD)

$ 158100

New Jersey Wage Transparency

Pursuant to New Jersey’s Pay Transparency Law, the salary range displayed is for the New Jersey market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

NJ Minimum Salary (USD)

$ 103500

NJ Maximum Salary (USD)

$ 172500

Virginia Wage Transparency

Pursuant to Virginia's Equal Pay Law, the salary range displayed is for the Virginia market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

VA Minimum Salary ( USD)

$ 86300

VA Maximum Salary (USD)

$ 143800

Vermont Wage Transparency

Pursuant to Vermont Act 155, the salary range displayed is for the Vermont market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits, 401(K), profit‑sharing contributions, flexible time off, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.

VT Minimum Salary (USD)

$ 77600

VT Maximum Salary (USD)

$ 143800

Washington Wage Transparency

Pursuant to Washington’s Equal Pay and Opportunities Act, the salary range displayed is for the Washington market. The salary for this role will be based on the experience, education, and skill set of the individual for the position. Positions that are non‑exempt will be eligible for overtime pay compensable at a rate of one and a half times the hourly rate for any hours worked over 40 in a work week. Benefits are eligibility‑based and could include group health plan benefits such as medical, dental, vision, tax‑savings plans, 401(K), profit‑sharing contributions, flexible time off, holidays, and parental leave. Forvis Mazars reserves the right to make changes to the salary range based on business needs.