Senior Construction Defect Claims Leader: Complex Cases

Argonaut Management Services, Inc

Jacksonville (FL)

On-site

USD 90,000 - 140,000

Full time

6 days ago
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Job summary

Argo Group seeks a Senior Construction Defect Technical Claims Specialist Team Lead to adjudicate our most complex construction defect claims from designated offices or fully remote with limited geographic restrictions. This 100% in-office role requires on-site work at a company office during standard business hours, with collaboration across multiple offices.

The candidate will lead a team, analyze claims, advise underwriters, and drive profitable outcomes while maintaining strong client

Qualifications

  • Deep knowledge of construction defect claims and strong customer service focus.
  • Minimum 7 years adjudicating construction defect claims with exposure of $100,000+.
  • Bachelor's degree required; designations may substitute for experience.

Responsibilities

  • Adjudicate construction defect claims with high complexity and significant impact.
  • Conduct detailed information gathering, analysis, and investigation.
  • Report trends to senior management and underwriters.
  • Assess policy coverage for losses and endorsements.
  • Investigate claims promptly, including interviewing involved parties.
  • Manage claims in litigation and ensure timely resolutions.
  • Set reserves considering policy wordings and reserving implications.
  • Identify loss drivers and trends through data analysis.
  • Coordinate resources for case resolution.
  • Prepare comprehensive file documentation and reports.
  • Negotiate complex settlements within authority.

Skills

Construction defect claims
Customer service
Communication
Negotiation
Time management
Data analysis
MS Office

Education

Bachelor's degree
Insurance designations

Tools

General Adjusting License (FL/TX/WY)
Licensing in multiple jurisdictions

Job description

Argo Group seeks a Senior Construction Defect Technical Claims Specialist Team Lead to adjudicate our most complex construction defect claims from designated offices or fully remote with limited geographic restrictions. This 100% in-office role requires on-site work at a company office during standard business hours, with collaboration across multiple offices.

The candidate will lead a team, analyze claims, advise underwriters, and drive profitable outcomes while maintaining strong client

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