Senior Configuration & Change Manager - ITIL Expert

Leidos; Huntsville (AL); Sur place; USD 73 000 - 133 000; Plein temps

Résumé du poste

Leidos is seeking a Configuration Management Specialist for the NASA AEGIS Program. You will ensure IT service management processes are applied across the enterprise to maintain CM data accuracy and completeness, supporting secure, high-availability solutions.

Responsibilities include auditing CM records, managing change control, and maintaining CI data within the CMS. Requires a Bachelor’s degree, 8+ years of experience, and strong communication skills; US Citizenship and ability to obtain

Qualifications

• Experience with change and configuration management processes and practices.
• Experience with hardware and/or software asset management.
• Strong written and verbal communication skills.

Responsabilités

• Leverage ITIL practices to design, deploy, and sustain high-quality, available IT solutions.
• Ensure IT processes are well-defined, consistently applied, and properly reported.
• Audit CI records for completeness and compliance with CM practices.
• Manage change control, evaluate changes, and verify CMS updates.
• Review design and release documentation for completeness and authorization of CIs.
• Create and update Service Management tickets and CI records.
• Track CI status, versions, locations, and relationships.
• Collaborate with technical teams to collect and maintain configuration data.

Connaissances

Change management

Configuration management

Asset management

Communication skills

Analytical thinking

Formation

Bachelor's degree

Outils

BMC Remedy

ServiceNow

Description du poste

Leidos is seeking a Configuration Management Specialist for the NASA AEGIS Program. You will ensure IT service management processes are applied across the enterprise to maintain CM data accuracy and completeness, supporting secure, high-availability solutions.

Responsibilities include auditing CM records, managing change control, and maintaining CI data within the CMS. Requires a Bachelor’s degree, 8+ years of experience, and strong communication skills; US Citizenship and ability to obtain