Senior Compliance & Operations Specialist

EOLA Power; Miami (FL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Company holidays

Short-Term Disability

Long-Term Disability

Life insurance

Jury duty leave

Job summary

EOLA Power in the United States seeks a Compliance & Operations Specialist to manage customer compliance programs, COIs, insurance documentation, and onboarding, ensuring uninterrupted service. The role requires prior experience in compliance or operations; you will work with ISN/Avetta/NetVendor platforms, coordinate renewals, and collaborate across departments.

Ideal candidates are detail-oriented, self-starters who thrive in a fast-paced environment and are committed to process improvements

Qualifications

• Exceptional organizational skills and attention to detail.
• Ability to manage multiple priorities, deadlines, and systems simultaneously.
• Strong problem-solving and critical-thinking abilities.
• Professional written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Proficiency with Microsoft Office and cloud-based systems.

Responsibilities

• Manage customer compliance platforms, including ISNetworld (ISN), Avetta, NetVendor, and similar systems.
• Track and maintain customer compliance requirements, including COIs, safety documentation, training records, and company registrations.
• Monitor expiration dates and coordinate renewals to prevent lapses in compliance.
• Work directly with insurance brokers, carriers, and customers to obtain and submit required documentation.
• Coordinate with internal departments to collect and maintain compliance records.
• Maintain organized records of customer agreements, registrations, and compliance documentation.
• Respond to customer compliance requests and inquiries in a timely and professional manner.
• Research and resolve compliance-related questions involving insurance requirements, safety documentation, and customer onboarding.
• Identify process improvements and implement solutions to increase efficiency and reduce risk.
• Support additional operational initiatives and special projects as assigned.

Skills

Organizational skills

Prioritization

Problem solving

Communication skills

Independent work

MS Office / cloud-based systems

Tools

ISNetworld (ISN)

Avetta

NetVendor

Veriforce

Cognibox

PEC/Safeland

Job description

EOLA Power in the United States seeks a Compliance & Operations Specialist to manage customer compliance programs, COIs, insurance documentation, and onboarding, ensuring uninterrupted service. The role requires prior experience in compliance or operations; you will work with ISN/Avetta/NetVendor platforms, coordinate renewals, and collaborate across departments.

Ideal candidates are detail-oriented, self-starters who thrive in a fast-paced environment and are committed to process improvements