Senior Compliance & Complaint Management Analyst

DingoBlu Financial, Inc.; Charlotte (NC); On-site; USD 85,000 - 110,000; Full time

Job summary

DingoBlu Financial, Inc. is seeking a Compliance Analyst in Charlotte, NC, to develop and monitor the company’s compliance management system.

You will oversee consumer complaint management, regulatory reporting, and training programs to ensure adherence to federal and state banking laws and internal policies. The role requires 3-5+ years of bank regulatory compliance or risk experience, strong communication skills, and the ability to translate complex regulations into actionable guidance for

Qualifications

• 3-5+ years in bank regulatory compliance or risk.
• Familiarity with consumer protection laws and banking regulations.
• Experience managing or contributing to a complaint management process.
• Experience developing or delivering training programs.
• Strong written and verbal communication for senior management.

Responsibilities

• Monitor and interpret federal and state banking regulations and assess impact on operations.
• Develop, review, and update compliance policies and procedures to reflect current regulatory requirements.
• Conduct periodic compliance risk assessments and recommend remediation actions across business lines.
• Support internal audits and regulatory examinations with documentation and remediation tracking.
• Maintain the compliance monitoring calendar and report results to management and the Board.
• Own and administer the consumer complaint management program and ensure timely resolutions.
• Design, deliver, and maintain training programs for employees at all levels.
• Coordinate with departments to integrate training into onboarding and development plans.

Skills

Regulatory compliance

Complaint management

Training programs

Communication skills

Regulatory reporting

Education

Bachelor's degree or equivalent

Tools

Compliance software

Complaint tracking systems

Job description

DingoBlu Financial, Inc. is seeking a Compliance Analyst in Charlotte, NC, to develop and monitor the company’s compliance management system.

You will oversee consumer complaint management, regulatory reporting, and training programs to ensure adherence to federal and state banking laws and internal policies. The role requires 3-5+ years of bank regulatory compliance or risk experience, strong communication skills, and the ability to translate complex regulations into actionable guidance for