Deposit Operations & Escalation Lead

DingoBlu Financial, Inc.; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

DingoBlu Financial Inc. is seeking a Deposit Operations Specialist in Charlotte, NC. You will process and monitor deposit transactions, including wires, ACH, and internal transfers, while ensuring accuracy and regulatory compliance.

The role acts as a bridge between front-line operations and fraud/compliance teams. The ideal candidate has 2+ years in deposit operations or payments, strong attention to detail, and excellent communication to handle escalations and inquiries within tight cutoffs

Qualifications

• 2+ years of experience in bank operations, deposit servicing, payments, or a related back-office function.
• Working knowledge of deposit account types, ACH and wire processing, and core banking systems.
• Familiarity with banking regulations relevant to deposits and payments, including Reg CC, Reg E, and BSA/AML.
• Excellent written and verbal communication skills.

Responsibilities

• Process and review deposit account transactions, including wire transfers, ACH originations/returns, internal transfers, check deposits, and account-to-account movements.
• Monitor daily settlement and reconcile activity against core banking/payment system records.
• Verify transaction accuracy and compliance with internal policies before posting.
• Research and resolve discrepancies related to misapplied funds, duplicate postings, or failed transactions.
• Support end-of-day and intraday balancing for deposit-related general ledger accounts.
• Coordinate with Fraud, Compliance, Risk, and Technology teams to drive issues to resolution within SLAs.

Skills

Deposit operations

Attention to detail

Communication skills

Education

Associate or bachelor’s degree in finance/business

Tools

Case management tools

Regulatory reporting systems

Job description

DingoBlu Financial Inc. is seeking a Deposit Operations Specialist in Charlotte, NC. You will process and monitor deposit transactions, including wires, ACH, and internal transfers, while ensuring accuracy and regulatory compliance.

The role acts as a bridge between front-line operations and fraud/compliance teams. The ideal candidate has 2+ years in deposit operations or payments, strong attention to detail, and excellent communication to handle escalations and inquiries within tight cutoffs