Senior Compliance Advisor, FinTech & Risk

Menlo Ventures; United States; On-site; USD 101,000 - 140,000; Full time

Benefits offered by this job

Benefits package

Equity eligible

Bonuses

Job summary

Chime, a financial technology company, seeks a Sr. Associate, Compliance Advisory to partner with Complaints, Product, and Operations, providing second-line compliance guidance.

You will support consumer complaint oversight, product advisory, agent readiness, and communications while identifying risks and guiding remediation. The role emphasizes regulatory knowledge, data-driven insights, and cross-functional collaboration to enhance compliance programs and respond to inquiries from partners and

Qualifications

• 5+ years of compliance experience in fintech, banking, or financial services.
• Strong regulatory knowledge with ability to interpret regulations into guidance.
• Hands-on experience with consumer complaints and complaint-program management.
• Experience supporting regulatory exams, bank partner reviews, or internal audits.
• Comfort with data analysis and automation using AI tools.

Responsibilities

• Advise the first line of defense on complaint-management requirements and regulatory expectations.
• Review complaint-handling processes and drive remediation from gaps to implementation.
• Identify process improvements balancing regulatory requirements with member-friendly solutions.
• Support operational teams in investigating and resolving consumer complaints and analyzing trends.
• Develop complaint procedures, guidance, training materials, and educational resources.
• Assist with responses to regulatory complaints and inquiries.
• Review dashboards to identify risks and opportunities for improvement.

Skills

Compliance experience

Regulatory knowledge

Data analysis

AI tooling

Cross-functional collaboration

Complaint-program management

Executive communication

Independent execution

Tools

AI tooling

Job description

Chime, a financial technology company, seeks a Sr. Associate, Compliance Advisory to partner with Complaints, Product, and Operations, providing second-line compliance guidance.

You will support consumer complaint oversight, product advisory, agent readiness, and communications while identifying risks and guiding remediation. The role emphasizes regulatory knowledge, data-driven insights, and cross-functional collaboration to enhance compliance programs and respond to inquiries from partners and