Senior Complex Claims Director – Management Liability

American International Group, Inc.; New York, Philadelphia, Chicago (NY, Philadelphia County, IL); On-site; USD 105,000 - 148,000; Full time

Job summary

American International Group, Inc. is seeking a Complex Claims Director for Management Liability in New York.

The role handles high-severity D&O claims and may involve Employment Practices Liability and Fiduciary Liability, collaborating with top Financial Lines talent. You will determine coverage scopes, manage investigations, and negotiate with counsel, insureds, brokers, and underwriters, while guiding senior stakeholders and ensuring budget controls.

Qualifications

• 6+ years of experience handling complex insurance claims or related experience.
• Excellent communication and strong negotiation skills.
• Advanced experience in litigation claims management including ADR and mediation.
• Experience attending and controlling cases: pre-suit, litigated, post-trial, mediations, settlements.

Responsibilities

• Determine the scope and extent of available coverage.
• Investigate, evaluate and disposition D&O claims (and related EPL and Fiduciary claims).
• Prepare and execute investigation strategies identifying critical issues and risk transfer opportunities.
• Communicate clearly with insureds, brokers and underwriters to manage expectations.
• Document exposure evaluation and resolution strategy.
• Occasionally present to senior management with disposition recommendations and negotiate multi-million dollar claims.

Skills

Communication skills

Negotiation

Litigation management

ADR/mediation

Travel readiness

Education

Bachelor's Degree or equivalent

JD

Job description

American International Group, Inc. is seeking a Complex Claims Director for Management Liability in New York.

The role handles high-severity D&O claims and may involve Employment Practices Liability and Fiduciary Liability, collaborating with top Financial Lines talent. You will determine coverage scopes, manage investigations, and negotiate with counsel, insureds, brokers, and underwriters, while guiding senior stakeholders and ensuring budget controls.