Senior Compensation Operations Specialist

JPMorganChase; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate on the Compensation team to support US Variable Compensation processing, including non-annual and annual cash incentive activity.

You will partner with HR and control functions to ensure accurate, timely, and controlled processing while driving automation and SOP improvements. The role emphasizes strong data integrity, audit readiness, and the ability to manage multiple deliverables in a fast-paced environment.

Qualifications

• Bachelor's degree required.
• 5 years of experience in a reporting, analytical, or operational processing role.
• Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting).
• Advanced knowledge of Business Objects.
• Strong analytical, problem-solving, and root-cause investigation skills.
• Strong technical aptitude and comfort working across systems and process flows.
• Demonstrated ability to work in a time-sensitive environment, prioritize effectively, and manage multiple concurrent deliverables.
• Strong written and verbal communication skills with the ability to partner across teams.
• Detail-oriented with sound judgment and a strong focus on accuracy and controls.
• Continuous improvement mindset with a demonstrated interest in process simplification and automation.

Responsibilities

• Own day-to-day Variable Compensation processing across business-aligned incentives, ensuring accuracy, timeliness, and strong operational execution.
• Coordinate the annual incentive compensation (IC) cycle, creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.
• Create and maintain plan codes used for variable compensation processing, ensuring alignment to incentive plan specifications and internal standards.
• Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.
• Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear and executed accurately end-to-end.
• Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.
• Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.
• Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.
• Identify process and reporting issues and lead remediation efforts, including root-cause analysis and implementation of sustainable fixes.
• Advance automation and simplification by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution.

Skills

MS Excel Advanced

Analytical thinking

Root cause analysis

Communication skills

Time management

Education

Bachelor's degree

Tools

Business Objects

Job description

JPMorgan Chase & Co. is seeking a Senior Associate on the Compensation team to support US Variable Compensation processing, including non-annual and annual cash incentive activity.

You will partner with HR and control functions to ensure accurate, timely, and controlled processing while driving automation and SOP improvements. The role emphasizes strong data integrity, audit readiness, and the ability to manage multiple deliverables in a fast-paced environment.