Compensation Operations Senior Associate

JPMorgan Chase; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking a Senior Associate to support the day-to-day execution of US Variable Compensation processing, including non-annual and annual cash incentive activity. You will partner across HR and control functions to ensure accurate, timely, and controlled processing while driving SOPs and standardized workflows.

The role requires a Bachelor's degree and 5 years in a similar processing role, with strong Excel and Business Objects skills.

Qualifications

• Bachelor's degree required.
• 5 years of experience in a reporting, analytical, or operational processing role.
• Advanced MS Excel skills (formulas, formatting, pivot tables).
• Advanced knowledge of Business Objects.
• Strong analytical, problem-solving, and root-cause investigation skills.
• Ability to work in a time-sensitive environment and manage multiple deliverables.
• Strong written and verbal communication across teams.
• Detail-oriented with focus on accuracy and controls.
• Continuous improvement mindset toward automation.

Responsibilities

• Own day-to-day Variable Compensation processing across incentives, ensuring accuracy and timeliness.
• Coordinate the annual incentive cycle with tasks, milestones, and due dates; track progress and drive completion.
• Create and maintain plan codes used for variable compensation processing.
• Develop and maintain SOPs for Variable Compensation, audit-ready and easy to execute.
• Collaborate with internal teams to manage handoffs and dependencies end-to-end.
• Serve as a process and systems SME for variable compensation flows across HCM platforms.
• Support cash incentive audits by preparing documentation and responding to requests.
• Maintain strong controls with payroll accuracy, data integrity, and risk management.
• Identify issues, perform root-cause analysis, and implement sustainable fixes.
• Advance automation by improving workflows, controls, and reporting.

Skills

Advanced Excel

Analytical skills

Communication skills

Detail-oriented

Process improvement

Education

Bachelor's degree

Tools

Business Objects

Job description

Join our Compensation team as a Senior Associate!

As a Senior Associate on the Compensation team, you will support the day-to-day execution of US Variable Compensation Incentive Processing, including non-annual and annual cash incentive activity. You will partner closely across HR and control functions to ensure accurate, timely, and well-controlled processing, while helping drive process simplification and a longer-term shift toward automation through improved SOPs and standardized workflows.

Job responsibilities:

• Own day-to-day Variable Compensation processing across business-aligned incentives, including non-annual and annual cash incentive activity-ensuring accuracy, timeliness, and strong operational execution.

• Partner with coordination of the annual incentive compensation (IC) cycle, including creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.

• Create and maintain plan codes used for variable compensation processing, ensuring setup aligns to incentive plan specifications and internal standards.

• Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.

• Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear, complete, and executed accurately end-to-end.

• Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.

• Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.

• Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.

• Identify process and reporting issues and lead remediation efforts, including root-cause analysis and implementation of sustainable fixes.

• Advance automation and simplification, by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution.

Required qualifications, capabilities, and skills:

• Bachelor's degree required

• 5 years of experience in a reporting, analytical, or operational processing role

• Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting)

• Advanced knowledge of Business Objects

• Strong analytical, problem-solving, and root-cause investigation skills

• Strong technical aptitude and comfort working across systems and process flows

• Demonstrated ability to work in a time-sensitive environment, prioritize effectively, and manage multiple concurrent deliverables

• Strong written and verbal communication skills with the ability to partner across teams

• Detail-oriented with sound judgment and a strong focus on accuracy and controls

• Continuous improvement mindset with a demonstrated interest in process simplification and automation

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans