Compensation Operations Senior Associate

JPMorgan Chase & Co.; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Associate to support US Variable Compensation processing, including non-annual and annual cash incentives.

You will partner with HR and control functions to ensure accurate, timely processing, while driving process simplification and automation through SOPs and standardized workflows. Responsibilities include owning daily processing, coordinating IC cycles, maintaining plan codes, developing SOPs, and ensuring strong controls and audit readiness.

Qualifications

• Bachelor’s degree required.
• 5 years of experience in a reporting, analytical, or operational processing role.
• Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting).
• Advanced knowledge of Business Objects.
• Strong analytical, problem-solving, and root-cause investigation skills.
• Strong technical aptitude and comfort working across systems and process flows.
• Demonstrated ability to work in a time-sensitive environment, prioritize effectively, and manage multiple concurrent deliverables.
• Strong written and verbal communication skills with the ability to partner across teams.
• Detail-oriented with sound judgment and a strong focus on accuracy and controls.
• Continuous improvement mindset with a demonstrated interest in process simplification and automation.

Responsibilities

• Own day-to-day Variable Compensation processing across business-aligned incentives, including non-annual and annual cash incentive activity—ensuring accuracy, timeliness, and strong operational execution.
• Partner with coordination of the annual incentive compensation (IC) cycle, including creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.
• Create and maintain plan codes used for variable compensation processing, ensuring setup aligns to incentive plan specifications and internal standards.
• Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.
• Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear, complete, and executed accurately end-to-end.
• Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.
• Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.
• Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.
• Identify process and reporting issues and lead remediation efforts, including root‑cause analysis and implementation of sustainable fixes.
• Advance automation and simplification, by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution.

Skills

Analytical thinking

Root-cause analysis

Communication

Attention to detail

Process improvement mindset

Education

Bachelor’s degree

Tools

MS Excel

Business Objects

Job description

Join our Compensation team as a Senior Associate!

As a Senior Associate on the Compensation team, you will support the day-to-day execution of US Variable Compensation Incentive Processing, including non-annual and annual cash incentive activity. You will partner closely across HR and control functions to ensure accurate, timely, and well-controlled processing, while helping drive process simplification and a longer-term shift toward automation through improved SOPs and standardized workflows.

Job responsibilities

• Own day-to-day Variable Compensation processing across business-aligned incentives, including non-annual and annual cash incentive activity—ensuring accuracy, timeliness, and strong operational execution.
• Partner with coordination of the annual incentive compensation (IC) cycle, including creating and communicating tasks, milestones, and due dates; tracking progress; and driving completion with key partners.
• Create and maintain plan codes used for variable compensation processing, ensuring setup aligns to incentive plan specifications and internal standards.
• Develop, update, and maintain SOPs for Variable Compensation, keeping documentation current, audit-ready, and easy for teams to execute consistently.
• Partner with internal teams to manage handoffs and dependencies, ensuring work transitions are clear, complete, and executed accurately end-to-end.
• Serve as a process and systems SME for variable compensation flows through the HCM Integration Platform and HCM systems; clearly explain processes, impacts, and requirements to stakeholders.
• Support cash incentive audits by working directly with auditors, preparing support, responding to requests, and ensuring timely, complete audit responses.
• Maintain strong controls in partnership with internal functions, focusing on payroll accuracy, data integrity, and operational risk management.
• Identify process and reporting issues and lead remediation efforts, including root‑cause analysis and implementation of sustainable fixes.
• Advance automation and simplification, by identifying manual touchpoints, proposing improvements to workflows/controls/reporting, and helping move the function toward more automated, scalable execution.

Required qualifications, capabilities, and skills

• Bachelor’s degree required
• 5 years of experience in a reporting, analytical, or operational processing role
• Advanced MS Excel skills (advanced formulas, formatting, pivot tables/reporting)
• Advanced knowledge of Business Objects
• Strong analytical, problem‑solving, and root‑cause investigation skills
• Strong technical aptitude and comfort working across systems and process flows
• Demonstrated ability to work in a time‑sensitive environment, prioritize effectively, and manage multiple concurrent deliverables
• Strong written and verbal communication skills with the ability to partner across teams
• Detail‑oriented with sound judgment and a strong focus on accuracy and controls
• Continuous improvement mindset with a demonstrated interest in process simplification and automation

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co. will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit, including optional practical training (OPT) or curricular practical training (CPT).