Senior Community Services Assistant

City of Fontana; Fontana (CA); On-site; USD 25,000 - 39,000; Part time

Job summary

The City of Fontana seeks a Senior Community Services Assistant to plan, coordinate, and support a wide range of recreational programs and facility operations across sports, arts, aquatics, nature centers, clubs, and events. You will assist with budgeting, logistics, marketing, and clerical tasks while working with staff, volunteers, vendors, and the public to create meaningful experiences for all ages.

This part-time, at-will role emphasizes teamwork, organization, and customer service in a

Qualifications

• Two years of experience in recreation or community services.
• Excellent customer service and ability to lead staff.
• Experience planning activities and events.
• Ability to work with diverse age groups.

Responsibilities

• Assist with planning and organizing recreational activities and events.
• Support program operations and ensure compliance with policies and regulations.
• Manage equipment, supplies, and event logistics.
• Provide clerical and marketing support.
• Interact professionally with staff, volunteers, vendors, and the public.
• Occasionally serve as lead staff at community centers.
• Assist with budgeting, research, and facility rentals.
• Maintain accurate records and use computer software.

Skills

Customer service

Staff leadership

Event coordination

Clerical tasks

Communication

Budget tracking

Public interaction

Education

AA degree or college coursework in related area

Tools

Computer software

Job description

Definition

The current vacancy is within the Community Services department.

This recruitment will establish an eligibility list that may also be used in other Departments throughout the City.

Under supervision, perform duties in a variety of recreation programs and will assist in planning and implementing projects, programs, or activities as directed.

Position Snapshot/A Day in the Life:

As a Senior Community Services Assistant, you will play a key role in planning, coordinating, and supporting recreational programs and facility operations. This position supports a wide range of services, including sports, field management, arts, aquatics, programs, nature centers, community centers, and special events.

Key Responsibilities:

• Assist with planning and organizing recreational activities and community events.
• Support smooth program operations while ensuring compliance with policies and regulations.
• Manage equipment, supplies, and event logistics.
• Provide clerical and marketing support to promote programs and services.
• Interact professionally with staff, volunteers, vendors, and the public.
• Occasionally serve as lead staff at community centers, overseeing activities and staff.
• Assist with budgeting, research, and facility rental coordination.
• Maintain accurate records and utilise computer software for daily operations.

This position is ideal for someone who enjoys variety, teamwork, and making a positive impact in the community. If you are organized, detail-oriented, and passionate about creating meaningful experiences.

Essential Functions

The employee must have the ability to:

• Assist in supervising and organizing recreation activities.
• Assist in monitoring program compliance with laws, rules, and regulations.
• Clerical support for program activities.
• Distribute, monitor and maintain equipment, inventory, and supplies.
• Assist with planning teams; coordinating logistics, staff and volunteer needs for events/programs.
• Recommend and/or assist in the implementation of goals and objectives; implement policies and procedures.
• Assist with facility rentals, contracts, maintenance needs.
• May assist with research; soliciting donations/prizes; monitoring budget.
• Prepare reports and distribute program marketing materials.
• Operate a computer and related software.
• Provide information to public, vendors, contractors.
• Maintain records; operate a computer and related software.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain cooperative working relationships with those contacted in the course of work.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.

Working Conditions:

Position requires prolonged standing, sitting, walking on level or unleveled and slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. Incumbents may be required to lift, carry and/or push objects weighing 25 pounds or more. This position requires near and far vision for reading written documents and in the observation of participants during activities. Acute hearing is also required in providing customer service to public and/or assistance in facility, classroom, or outdoors.

Experience and Training Guidelines

Experience: Two (2) years of increasingly responsible experience in recreation, sports, teaching, the arts, or community services program areas. All positions require excellent customer service, working with the public, ability to lead staff and work with all age groups.

Education: College coursework or AA degree in related area highly preferred. Additional specialized clerical training is desirable.

This position is part-time, at-will, without benefits, unless required by law.