Senior Community Manager & Operations Lead

Chandler Ridge; Mesa (AZ); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K match

Paid Time Off

Paid Holidays

Parental leave

Tuition Reimbursement

Job summary

The Chandler Ridge community is seeking a seasoned Community Manager to oversee full business operations, financial performance, resident satisfaction, and asset stewardship. You will lead the onsite team, manage budgets, monitor leasing and occupancy, and ensure compliance with regulations.

Ideal candidates bring 5+ years in property management with strong leadership, financial, and communication skills, plus experience with major PM systems like Yardi, Entrata, and OneSite.

Qualifications

• At least 5 years of relevant property management, sales, marketing, and customer service experience.
• Strong leadership, financial, and conflict resolution skills.
• Experience with property management systems and reporting.
• Knowledge of Fair Housing and applicable regulations.

Responsibilities

• Lead daily operations of the community and onsite team.
• Hire, train, coach, and evaluate property staff.
• Oversee leasing performance, occupancy, rents, collections, and renewals.
• Manage budgets, forecasts, financial reporting, and expense control.
• Handle escalated resident concerns, lease enforcement, and compliance issues.
• Conduct inspections and oversee maintenance/service performance.
• Oversee renovations and capital improvement projects.
• Manage vendor relationships and invoice approvals.
• Maintain reputation management and resident retention efforts.
• Serve as liaison with ownership, investors, and regional leadership.
• Effectively manage deadlines and priorities in a fast paced environment while maintaining accuracy and attention to detail.

Skills

Leadership

Financial management

Conflict resolution

Communication

Team development

Negotiation

Decision-making

Attention to detail

Education

Bachelor's degree in business, real estate, or related field

Tools

Yardi

Entrata

OneSite

Microsoft Excel

Job description

The Chandler Ridge community is seeking a seasoned Community Manager to oversee full business operations, financial performance, resident satisfaction, and asset stewardship. You will lead the onsite team, manage budgets, monitor leasing and occupancy, and ensure compliance with regulations.

Ideal candidates bring 5+ years in property management with strong leadership, financial, and communication skills, plus experience with major PM systems like Yardi, Entrata, and OneSite.