Senior Commercial Security Systems Technician & Troubleshooter

Johnson Controls; Westbrook (ME); On-site; USD 35,817 - 49,593; Full time

Benefits offered by this job

Competitive benefits package

Job summary

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Johnson Controls Service Technician to troubleshoot and service commercial security systems, including burglar and fire alarms, CCTV, and access control.

You will work independently from a remote location with the necessary tools, provide high‑level service, and coordinate inspections with police and fire departments to ensure facilities run efficiently. Competitive benefits offered.

Qualifications

• High School Diploma or equivalent.
• 4–5 years of experience with Tyco Integrated Security or similar product line.
• Experience with card access, CCTV, IP cameras; electrical license in MA or ME.
• Excellent communication skills.
• Electrical/Electronic background.
• Valid driver’s license.
• Preferred: Fire alarm experience; some college; NICET II or greater; HIRSCH Certificate.

Responsibilities

• Alleviate customer concerns regarding security systems.
• Advise customers and the customer care center on system status and inspections.
• Repair or replace burglar alarms, fire alarms, CCTV, and card access systems.
• Work independently from a remote location with required tools and equipment.
• Provide high‑level service to resolve building inefficiencies and service‑related items.
• Locate and troubleshoot damaged equipment or wiring; readjust, repair, replace, and test equipment.
• Prepare trouble order forms to report temporary repairs.
• Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
• Provide recommendations and solutions to ensure facilities run efficiently, including upselling opportunities.
• Provide quotes to support recommendations and solutions.

Skills

Communication skills

Electrical background

Driver's license

Education

High School Diploma or equivalent

Some college

NICET II or greater

HIRSCH Certificate

Tools

Tyco Integrated Security

Job description

YDU JC Air Cond & Ref Inc.- Dubai is seeking a Johnson Controls Service Technician to troubleshoot and service commercial security systems, including burglar and fire alarms, CCTV, and access control.

You will work independently from a remote location with the necessary tools, provide high‑level service, and coordinate inspections with police and fire departments to ensure facilities run efficiently. Competitive benefits offered.