Senior Commercial Operations Lead (Remote/Hybrid)

Clearsulting LLC; Cleveland (OH); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Unlimited PTO

Paid parental leave

Flexible work environment

Cell phone reimbursement

Access to mental health apps

Life insurance and disability coverage

Opportunities for ad hoc bonuses

Job summary

Clearsulting LLC is seeking a Senior Commercial Operations Analyst in Cleveland, OH. The role centers on owning day-to-day commercial ops for a high-volume portfolio within the Digital Reporting & Compliance Practice, coordinating across sales cycles from qualification through project launch.

You will partner with leaders across Finance, Legal, Marketing, and Alliances, manage MSAs/SOWs, pricing, and client documentation, and maintain Salesforce data hygiene for accurate forecasting.

Qualifications

• 2+ years in commercial or sales operations in professional services
• Experience handling multiple opportunities and deadlines in fast-paced enviroment
• Experience coordinating contracting activities (MSAs, SOWs, PO setup) and client docs
• Strong organizational and communication skills with senior leaders and clients
• Authorized to work in the United States without visa sponsorship
• Experience with Salesforce or similar CRM platforms

Responsibilities

• Own day-to-day commercial operations for a high-volume portfolio of opportunities across multiple sales cycles.
• Partner with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing, and Alliance teams to manage timelines and approvals.
• Coordinate pursuit logistics including MSAs, SOWs, pricing support, and contracting activities.
• Prepare pursuit materials: proposals, presentations, pricing summaries, qualification docs.
• Maintain Salesforce hygiene: stages, forecasting, notes, activities, docs.
• Monitor pursuit status and identify risks or bottlenecks before timelines slip.
• Analyze pipeline activity and offer actionable insights to improve forecasting.
• Support Workiva alliance initiatives, client events, and business development campaigns.
• Identify scalable improvements to processes, templates, and trackers for efficiency

Skills

Commercial operations

Sales operations

Pursuit management

CRM (Salesforce)

Project coordination

Executive communication

Cross-functional collaboration

Forecasting/reporting

MS Office

Tools

Salesforce CRM

Microsoft Excel

Microsoft PowerPoint

Job description

Clearsulting LLC is seeking a Senior Commercial Operations Analyst in Cleveland, OH. The role centers on owning day-to-day commercial ops for a high-volume portfolio within the Digital Reporting & Compliance Practice, coordinating across sales cycles from qualification through project launch.

You will partner with leaders across Finance, Legal, Marketing, and Alliances, manage MSAs/SOWs, pricing, and client documentation, and maintain Salesforce data hygiene for accurate forecasting.