Senior Commercial Operations Analyst

Clearsulting LLC; Cleveland (OH); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Unlimited PTO

Paid parental leave

Flexible work environment

Cell phone reimbursement

Access to mental health apps

Life insurance and disability coverage

Opportunities for ad hoc bonuses

Job summary

Clearsulting LLC is seeking a Senior Commercial Operations Analyst in Cleveland, OH. The role centers on owning day-to-day commercial ops for a high-volume portfolio within the Digital Reporting & Compliance Practice, coordinating across sales cycles from qualification through project launch.

You will partner with leaders across Finance, Legal, Marketing, and Alliances, manage MSAs/SOWs, pricing, and client documentation, and maintain Salesforce data hygiene for accurate forecasting.

Qualifications

• 2+ years in commercial or sales operations in professional services
• Experience handling multiple opportunities and deadlines in fast-paced enviroment
• Experience coordinating contracting activities (MSAs, SOWs, PO setup) and client docs
• Strong organizational and communication skills with senior leaders and clients
• Authorized to work in the United States without visa sponsorship
• Experience with Salesforce or similar CRM platforms

Responsibilities

• Own day-to-day commercial operations for a high-volume portfolio of opportunities across multiple sales cycles.
• Partner with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing, and Alliance teams to manage timelines and approvals.
• Coordinate pursuit logistics including MSAs, SOWs, pricing support, and contracting activities.
• Prepare pursuit materials: proposals, presentations, pricing summaries, qualification docs.
• Maintain Salesforce hygiene: stages, forecasting, notes, activities, docs.
• Monitor pursuit status and identify risks or bottlenecks before timelines slip.
• Analyze pipeline activity and offer actionable insights to improve forecasting.
• Support Workiva alliance initiatives, client events, and business development campaigns.
• Identify scalable improvements to processes, templates, and trackers for efficiency

Skills

Commercial operations

Sales operations

Pursuit management

CRM (Salesforce)

Project coordination

Executive communication

Cross-functional collaboration

Forecasting/reporting

MS Office

Tools

Salesforce CRM

Microsoft Excel

Microsoft PowerPoint

Job description

About this position

Who We Are:

Clearsulting is a global consulting company with the motivation to deliver positive change through digital finance. Our team consists of finance specialists that bring experience and technical capabilities across the spectrum of finance, including financial close, digital reporting, risk advisory, treasury and more.

Clearsulting stands by its culture, shaped by our five Core Values: GRIT, Growth Mindset, Joy, Accountability, and Teamwork. Our unwavering dedication to these principles has garnered national recognition for our strong leadership, innovative approach, and outstanding workplace environment. Below are some of the awards and accolades that honor our commitment to excellence:

• Sunday Times Best Places to Work Award (2025-2026)
• ‘Great Place to Work’ Certified (2022-2026)
• Fortune’s Best Workplaces in Consulting (2022-2024)
• Inc. 5000 Fastest-Growing Private Companies in America (2020-2023)

Role:

Senior Commercial Operations Analyst

Location:

• Clearsulting is headquartered in Cleveland, OH, with additional offices located in Chicago, IL; Columbus, OH; and Dallas, TX. Other cities are welcome remotely.
• Office Options: Hybrid or Remote. Team members residing within a 45 minute commuting radius of a Clearsulting office, we expect 8 days of in-person work per month, allowing flexibility choosing these days to accommodate client meetings, team syncs and individual schedules.

What you'll do

• Own the day-to-day commercial operations for a high-volume portfolio of opportunities within the Digital Reporting & Compliance Practice, serving as the operational point of contact across multiple concurrent sales cycles and ensuring pursuits progress efficiently from qualification through contracting and project launch.
• Partner closely with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing, and Alliance teams to proactively manage pursuit timelines, deliverables, dependencies, approvals, and follow-up actions, ensuring seamless execution and ongoing momentum across opportunities.
• Coordinate and manage pursuit logistics including Master Service Agreements (MSAs), Statements of Work (SOWs), pricing support, purchase order setup, contracting activities, internal approvals, and client documentation.
• Prepare pursuit materials, including proposals, presentations, pricing summaries, qualification documents, and executive meeting materials, while coordinating contributions from cross-functional stakeholders to ensure high-quality, client-ready deliverables.
• Maintain Salesforce hygiene, ensuring opportunity stages, forecasting, notes, activities, and supporting documentation accurately reflect the current state of every pursuit.
• Monitor and communicate pursuit status across the portfolio, proactively identifying risks, bottlenecks, and required decisions before they impact deal timelines.
• Analyze pipeline activity, pursuit metrics, and operational trends to provide leaders with actionable insights that improve forecasting and commercial execution.
• Support Workiva alliance initiatives, client events, and targeted business development campaigns that generate new opportunities and strengthen strategic relationships.
• Identify and implement scalable improvements across commercial operations by streamlining processes, optimizing tools, templates, and trackers, reducing administrative burden, and creating a more efficient and effective experience for clients and internal teams.

What You'll Bring:

• 2+ years of professional experience with commercial operations, sales operations, pursuit management, business development support, project coordination, or consulting within a professional services, consulting, or technology organization.
• Demonstrated experience managing multiple concurrent opportunities, projects, or complex workstreams while consistently meeting deadlines in a fast-paced environment.
• Experience coordinating end-to-end commercial and contracting activities within a professional services environment, including opportunity qualification, proposals, pricing support, State of Work(SOWs), Master Service Agreements (MSAs), purchase order set-up, approval workflows, and client documentation.
• Proven organizational and project management skills with the ability to establish structure, prioritize effectively, and proactively drive work forward with minimal direction.
• Strong attention to detail and a high degree of ownership, accountability, and follow-through.
• Excellent written and verbal communication skills with the ability to interact professionally with senior leaders, clients, and alliance partners.
• Experience working with Salesforce or similar CRM platforms, Microsoft Office, and collaboration tools to manage commercial activities and reporting.
• Applicants must be authorized to work in the United States without current or future employer-sponsored visa support.

Nice-to-Haves:

• Familiarity with Workiva or other cloud-based reporting, compliance, or finance transformation platforms.
• Experience working with alliance or partner-led sales motions.
• PMP, CAPM, Salesforce, or other project management or CRM certifications.
• Experience developing commercial playbooks, pursuit templates, operational dashboards, or process improvements
• Knowledge of financial reporting, compliance, governance, or finance transformation services.

Benefits that Benefit You:

We want to cultivate a thriving culture and company—and we know that your health and well-being matter. We offer a benefits package and perks for our team members that include:

• Medical, dental, and vision coverage
• Unlimited PTO
• Paid parental leave
• Flexible work environment
• Cell phone reimbursement
• Access to mental health apps
• Life insurance and disability coverage
• Opportunities for ad hoc bonuses

The compensation range for this position is $60,000 - 110,000. We are committed to ensuring our offers reflect the value each candidate brings to the role. Final salary placement will be based on upon several factors, including, level of expertise, relevant work experience, technology certifications, educational background, geography and alignment with industry standards. This role is eligible for our bonus program.

Equal Opportunity Statement

Clearsulting is committed to creating an inclusive workplace where everyone has an equal opportunity to succeed. We make employment decisions based on qualifications, merit, and business needs, without discrimination on any basis protected by applicable local and statutory law.

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