Senior Commercial Operations Lead (Remote/Hybrid)

Clearsulting; Chicago (IL); Hybrid; USD 60,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Unlimited PTO

Paid parental leave

Retirement plans

Flexible work environment

Cell phone reimbursement

Access to mental health apps

Life insurance & disability coverage

Ad hoc bonuses

Job summary

Clearsulting is seeking a Senior Commercial Operations Analyst in Chicago. You will own day-to-day commercial operations for a high-volume portfolio within the Digital Reporting & Compliance Practice, coordinating across sales cycles from qualification to contracting and project launch.

You will partner with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing and Alliances to manage timelines, approvals, and client deliverables, while maintaining Salesforce hygiene and

Qualifications

• 2+ years of professional experience in commercial operations, sales operations, pursuit management, business development support, project coordination, or consulting within a professional services, consulting, or technology organization.
• Demonstrated experience managing multiple concurrent opportunities, projects, or complex workstreams while consistently meeting deadlines in a fast-paced environment.
• Experience coordinating end-to-end commercial and contracting activities within a professional services environment, including opportunity qualification, proposals, pricing support, State of Work(SOWs), Master Service Agreements (MSAs), purchase order set-up, approval workflows, and client documentation.

Responsibilities

• Own day-to-day commercial operations for a high-volume portfolio of opportunities within the Digital Reporting & Compliance Practice, serving as the operational point of contact across multiple concurrent sales cycles and ensuring pursuits progress efficiently from qualification through contracting and project launch.
• Partner closely with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing, and Alliance teams to proactively manage pursuit timelines, deliverables, dependencies, approvals, and follow-up actions, ensuring seamless execution and ongoing momentum across opportunities.
• Coordinate and manage pursuit logistics including Master Service Agreements (MSAs), Statements of Work (SOWs), pricing support, purchase order setup, contracting activities, internal approvals, and client documentation.
• Prepare pursuit materials, including proposals, presentations, pricing summaries, qualification documents, and executive meeting materials, while coordinating contributions from cross-functional stakeholders to ensure high-quality, client-ready deliverables.
• Maintain Salesforce hygiene, ensuring opportunity stages, forecasting, notes, activities, and supporting documentation accurately reflect the current state of every pursuit.
• Monitor and communicate pursuit status across the portfolio, proactively identifying risks, bottlenecks, and required decisions before they impact deal timelines.
• Analyze pipeline activity, pursuit metrics, and operational trends to provide leaders with actionable insights that improve forecasting and commercial execution.
• Support Workiva alliance initiatives, client events, and targeted business development campaigns that generate new opportunities and strengthen strategic relationships.
• Identify and implement scalable improvements across commercial operations by streamlining processes, optimizing tools, templates, and trackers, reducing administrative burden, and creating a more efficient and effective experience for clients and internal teams.

Skills

Commercial operations

Pursuit management

Sales operations

Project coordination

CRM Salesforce

Communication

Attention to detail

Ownership / accountability

Tools

Salesforce

Microsoft Office

Collaboration tools

Job description

Clearsulting is seeking a Senior Commercial Operations Analyst in Chicago. You will own day-to-day commercial operations for a high-volume portfolio within the Digital Reporting & Compliance Practice, coordinating across sales cycles from qualification to contracting and project launch.

You will partner with Practice Commercial Leaders, Delivery Leaders, Finance, Legal, Marketing and Alliances to manage timelines, approvals, and client deliverables, while maintaining Salesforce hygiene and