Senior Commercial Lines Service Lead

USI Insurance Services; Dublin (OH); On-site; USD 85,000 - 125,000; Full time

Job summary

USI Insurance Services in Dublin, OH seeks an experienced Account Manager to lead operations, coordinate inside service for clients, and manage a small team. The role emphasizes risk management standards, renewal oversight, and effective client communication.

You will work to ensure timely renewals and accurate documentation across agency systems. The ideal candidate has 5+ years in Commercial P&C, a license, and professional designations or active pursuit.

Qualifications

• 5+ years experience in Commercial Property & Casualty Insurance Agency with understanding of coverage, underwriting and rating concepts.
• Must hold state Property & Casualty insurance license or obtain within timeframe.
• Industry designation such as ARM, CIC, and CPCU or pursuing designation.

Responsibilities

• Provide technical expertise coordinating inside service of new and existing clients through sales, account development, and problem solving.
• Understand USI ONE Advantage; Stewardship process and deliverables via the OMNI engine and contribute ideas in strategy meetings.
• Respond to client requests for information and inquiries; manage all aspects of Commercial Lines Property & Casualty Insurance.

Skills

P&C Insurance

Team leadership

Client management

KPI reporting

Budgeting

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft Office

Sagitta

ImageRight

Job description

USI Insurance Services in Dublin, OH seeks an experienced Account Manager to lead operations, coordinate inside service for clients, and manage a small team. The role emphasizes risk management standards, renewal oversight, and effective client communication.

You will work to ensure timely renewals and accurate documentation across agency systems. The ideal candidate has 5+ years in Commercial P&C, a license, and professional designations or active pursuit.