Senior Commercial Lines Account Manager

Acrisure Trade Credit; Muncie (IN); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Acrisure Trade Credit is seeking a Senior Account Manager to lead client service for complex commercial lines accounts. You will be the primary contact for strategic clients, overseeing service delivery and collaborating with Producers and Account Executives to drive retention and growth.

Responsibilities include mentoring team members, coordinating renewals, and ensuring high-quality service while identifying risks and opportunities to strengthen coverage and terms.

Qualifications

• Deep knowledge of commercial lines insurance products and carrier markets.
• Strong leadership, mentoring, and client service skills.
• Ability to manage complex client needs and collaborate with producers.

Responsibilities

• Primary day-to-day contact for assigned clients, focusing on complex accounts.
• Lead service delivery, prioritization, and quality control across the team.
• Mentor Account Managers and Associates; support renewal and placement strategies.

Skills

Insurance knowledge

Leadership

Client management

Microsoft Office

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Agency management system

CRM software

Job description

Acrisure Trade Credit is seeking a Senior Account Manager to lead client service for complex commercial lines accounts. You will be the primary contact for strategic clients, overseeing service delivery and collaborating with Producers and Account Executives to drive retention and growth.

Responsibilities include mentoring team members, coordinating renewals, and ensuring high-quality service while identifying risks and opportunities to strengthen coverage and terms.