Senior Commercial Leader – Performance Materials

Materion; Mayfield Heights (OH); On-site; USD 120,000 - 180,000; Full time

Job summary

Materion in Cleveland, OH, is seeking a Commercial Manager - Performance Materials-America to lead the commercial execution and a team of Customer Support Specialists across the America region. You will drive sales growth, profitability, and process improvements while coordinating with sales, production and quality teams to meet customer needs.

The role requires a bachelor’s degree and 8+ years in sales, customer support, marketing, or technical fields, with strong leadership, communication, and

Qualifications

• Undergraduate degree in business, engineering or technical field.
• Minimum of 8 years professional experience in sales, customer support, marketing or a technical field.
• Strong aptitude for problem prevention, identification and resolution; must be a proactive problem solver.

Responsibilities

• Lead, coach and train the PM America’s Customer Support team to meet customer needs and drive growth.
• Develop and implement business processes within quotation and order management to improve efficiency.
• Coordinate with Sales, Quality, Legal, Planning/Production, and Operations to resolve issues and ensure customer satisfaction.

Skills

Problem solving

Interpersonal skills

Leadership

Communication

CRM proficiency

Education

Undergraduate degree in business, engineering or technical field

Tools

MPower CRM

SAP

Job description

Materion in Cleveland, OH, is seeking a Commercial Manager - Performance Materials-America to lead the commercial execution and a team of Customer Support Specialists across the America region. You will drive sales growth, profitability, and process improvements while coordinating with sales, production and quality teams to meet customer needs.

The role requires a bachelor’s degree and 8+ years in sales, customer support, marketing, or technical fields, with strong leadership, communication, and