Senior Commercial Insurance Account Manager—Remote

Insurance Office of America; Davenport (IA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with employer match

Paid holidays and vacations

Bonus potential

Career progression

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensure retention, and support new opportunities. You will coordinate daily admin, respond to service requests, and analyze coverage needs to optimize client outcomes.

The role requires strong communication, leadership, and problem-solving skills, with a focus on service excellence and adherence to policy standards.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active license is required; CIC or equivalent preferred.

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day admin and customer service activities; resolve complex issues.
• Monitor policy expirations and renewals; conduct client research and prepare submissions.

Skills

Account management

Insurance brokerage

Licensing active

CIC designation preferred

Analytical skills

Customer service

MS Office

Education

High School Diploma (or equivalent)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a book of business, ensure retention, and support new opportunities. You will coordinate daily admin, respond to service requests, and analyze coverage needs to optimize client outcomes.

The role requires strong communication, leadership, and problem-solving skills, with a focus on service excellence and adherence to policy standards.