Senior Account Manager - Commercial Lines (Remote)

Insurance Office of America; Delaware; On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401K with match

Paid holidays and time off

Professional growth

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating daily administrative tasks, handling policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active P&C license, and prefers a CIC designation. Strong communication and MS Office skills are essential for success.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry.
• Active P&C license required; CIC or equivalent designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities; resolve complex issues.
• Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy.

Skills

Account management

Analytical skills

Customer service

Communication

Multitasking

Organizational skills

Active P&C license

CIC designation

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, ensuring retention and supporting new business. The role involves coordinating daily administrative tasks, handling policy administration, billing, claims, and coverage analysis.

The ideal candidate has 3+ years in account management or 5+ years in insurance, an active P&C license, and prefers a CIC designation. Strong communication and MS Office skills are essential for success.