Senior Commercial Insurance Account Manager - Construction

Insurance Office Of America, Inc.; Anaheim (CA); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Company-paid health insurance

Paid holidays and vacation

401K with employer match

Professional growth opportunities

Job summary

Insurance Office of America is seeking a Commercial Insurance Account Manager in Anaheim, CA. The role focuses on day-to-day client service, policy administration, renewals, and retention for a diverse book of commercial accounts.

A licensed professional with 5+ years in insurance or 3+ years in account management is preferred. Responsibilities include ensuring timely service delivery, managing expirations, and supporting billing and documentation while upholding service standards.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service and communication skills.
• High school diploma or equivalent; professional designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with accounts receivable monitoring and collection efforts.

Skills

Customer service

Communication

Organization

Analytical skills

Problem solving

Education

High School Diploma or equivalent

CIC designation preferred

Job description

Insurance Office of America is seeking a Commercial Insurance Account Manager in Anaheim, CA. The role focuses on day-to-day client service, policy administration, renewals, and retention for a diverse book of commercial accounts.

A licensed professional with 5+ years in insurance or 3+ years in account management is preferred. Responsibilities include ensuring timely service delivery, managing expirations, and supporting billing and documentation while upholding service standards.