Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Bastrop (TX); Hybrid; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Professional growth and career"

Job summary

Insurance Office of America, Inc. in the United States seeks a Commercial Insurance Account Manager with 5–10+ years of commercial insurance experience and an active P&C license.

The role covers client service, policy administration, renewal management, and collaboration across the account management team. The position offers a clear career path from Account Manager to Senior Account Manager/Executive with ongoing professional development, company-paid health benefits, and a strong focus on

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license.
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• High School Diploma or equivalent.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Manage policy expirations and renewal timelines.
• Gather underwriting information and prepare renewal submissions.
• Support renewal marketing efforts and proposal development.
• Assist with account retention initiatives.
• Maintain agency management systems and carrier/vendor platforms.
• Ensure account documentation is accurate and complete.
• Monitor activity and suspense systems to ensure timely completion of tasks.
• Follow company policies, procedures, and compliance requirements.
• Assist with accounts receivable monitoring and collection efforts.
• Resolve billing and payment issues as needed.

Skills

Account management experience

Customer service

Communication skills

Analytical skills

Education

High School Diploma or equivalent

CIC or equivalent designation preferred

Tools

Agency management systems

Carrier/vendor platforms

Job description

Insurance Office of America, Inc. in the United States seeks a Commercial Insurance Account Manager with 5–10+ years of commercial insurance experience and an active P&C license.

The role covers client service, policy administration, renewal management, and collaboration across the account management team. The position offers a clear career path from Account Manager to Senior Account Manager/Executive with ongoing professional development, company-paid health benefits, and a strong focus on