Senior Commercial Claims Strategist

Farmers Insurance; Phoenix (AZ); Hybrid; USD 60,000 - 100,000; Full time

Benefits offered by this job

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending

Life Insurance

Paid Time Off

Paid Parental Leave

Tuition Assistance

Bonus Opportunity

Job summary

Farmers Insurance is seeking a Senior Claims Representative to investigate liability, determine coverage, establish damages, and negotiate settlements. The role may require maintaining an active adjuster license in applicable states, with a virtual or hybrid setup depending on location from a Farmers Hub.

The position involves handling a wide range of claim types, supporting agents, and training less experienced staff, while upholding Farmers’ standards and customer-focused approach.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree preferred.
• External candidates should also have prior claims experience or related industry experience.

Responsibilities

• Investigates liability, determines coverage, and negotiates settlements on claims.
• Maintains active adjuster license where required.
• Works in virtual or hybrid role depending on location from a Farmers Hub.
• Assists and trains agents and less experienced representatives.

Skills

Communication Skills

Personal Computer Literate

Valid driver's license

Bondable

Education

High school diploma or equivalent

Bachelor’s degree

Job description

Farmers Insurance is seeking a Senior Claims Representative to investigate liability, determine coverage, establish damages, and negotiate settlements. The role may require maintaining an active adjuster license in applicable states, with a virtual or hybrid setup depending on location from a Farmers Hub.

The position involves handling a wide range of claim types, supporting agents, and training less experienced staff, while upholding Farmers’ standards and customer-focused approach.