Senior Commercial Claims Strategist

Questpro; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Questpro is seeking a Claims Consultant to manage escalated, significant commercial lines claims for our Dallas clients. You will work closely with Risk Advisors, Account Managers, and carrier adjusters to secure timely, fair resolutions while protecting client interests.

The role emphasizes handling complex coverage issues, reviewing denials, and maintaining accurate claims records. A Texas P&C license is required, with a preference for a bachelor’s degree and 5+ years of experience.

Qualifications

• Minimum High School Diploma or GED; bachelor’s degree preferred.
• Texas General Lines Property and Casualty license required.
• Minimum of five years of commercial lines experience with significant claims exposure.
• Experience handling claims involving coverage disputes, litigation, or complex multi-line losses preferred.

Responsibilities

• Manage escalated commercial lines claims (high value and/or litigious).
• Coordinate with Risk Advisor and carrier adjusters to progress claims.
• Review and communicate first notice of loss, claim numbers, and carrier positions.
• Monitor claim activity and follow up with carriers to progress to resolution.
• Evaluate denials and reservations of rights; discuss options with the Risk Advisor and client.

Skills

Interpersonal skills

Verbal and written communication

Analytical/problem solving

Organizational skills

Independent judgment

MS Office / office suite

Education

Texas General Lines P&C license

Bachelor's degree preferred

Tools

Agency management systems

Microsoft Office

Job description

Questpro is seeking a Claims Consultant to manage escalated, significant commercial lines claims for our Dallas clients. You will work closely with Risk Advisors, Account Managers, and carrier adjusters to secure timely, fair resolutions while protecting client interests.

The role emphasizes handling complex coverage issues, reviewing denials, and maintaining accurate claims records. A Texas P&C license is required, with a preference for a bachelor’s degree and 5+ years of experience.