Claims Consultant

Curran Recruiting; Atlanta (GA); On-site; USD 65,000 - 110,000; Full time

Job summary

Curran Recruiting seeks an experienced Commercial Claims Consultant to support business clients with complex property and casualty claims. This role serves as a key resource throughout the claims process, helping clients understand coverage and navigate challenging claim situations while communicating effectively with insurance carriers and other involved parties.

The ideal candidate has a strong commercial claims background, excellent client-facing communication, and the ability to manage

Qualifications

• Several years of experience within commercial property and casualty claims.
• Experience handling or overseeing commercial property, general liability, casualty, or similar claims.
• Strong client-facing communication and presentation skills.
• Ability to manage multiple claims and priorities in a fast-paced environment.
• Strong problem-solving, organization, negotiation, and relationship-building skills.
• Relevant insurance licensing preferred or required based on applicable regulations.

Responsibilities

• Serve as a primary resource for commercial clients throughout the claims process.
• Coordinate the reporting and ongoing management of property and casualty claims.
• Track claim activity and maintain accurate documentation within internal systems.
• Review insurance policies and related coverage information to help identify potential claim issues.
• Work with carriers, adjusters, attorneys, internal teams, and clients to address claim questions and challenges.
• Provide additional support on complex, high-value, or disputed claims.
• Assist clients with coverage concerns, claim delays, settlement discussions, and other escalated matters.
• Conduct regular claim status discussions with clients and provide clear updates regarding open claims.
• Identify claim trends and communicate relevant information to internal stakeholders and clients.
• Support broader client service initiatives involving claims, risk management, and insurance program discussions.

Skills

Commercial property & casualty claims

Client-facing communication

Multi-claim management

Problem-solving

Organization

Negotiation

Insurance licensing (preferred)

Education

Insurance licensing

Job description

We are seeking an experienced Commercial Claims Consultant to support business clients with complex property and casualty claims. This position serves as a key resource throughout the claims process, helping clients understand coverage, navigate challenging claim situations, and communicate effectively with insurance carriers and other parties involved in claim resolution.

This role is best suited for someone with a strong commercial claims background who is comfortable working directly with clients, analyzing coverage, managing complex situations, and providing proactive claim guidance.

Key Responsibilities

• Serve as a primary resource for commercial clients throughout the claims process.
• Coordinate the reporting and ongoing management of property and casualty claims.
• Track claim activity and maintain accurate documentation within internal systems.
• Review insurance policies and related coverage information to help identify potential claim issues.
• Work with carriers, adjusters, attorneys, internal teams, and clients to address claim questions and challenges.
• Provide additional support on complex, high-value, or disputed claims.
• Assist clients with coverage concerns, claim delays, settlement discussions, and other escalated matters.
• Conduct regular claim status discussions with clients and provide clear updates regarding open claims.
• Identify claim trends and communicate relevant information to internal stakeholders and clients.
• Support broader client service initiatives involving claims, risk management, and insurance program discussions.

Qualifications

• Several years of experience within commercial property and casualty claims.
• Experience handling or overseeing commercial property, general liability, casualty, or similar claims.
• Previous experience in claims adjusting, claims consulting, claims management, or client advocacy preferred.
• Strong understanding of insurance policies, coverage provisions, exclusions, and endorsements.
• Experience working with complex or higher-severity claims.
• Strong client-facing communication and presentation skills.
• Ability to manage multiple claims and priorities in a fast-paced environment.
• Strong problem-solving, organization, negotiation, and relationship-building skills.
• Relevant insurance licensing preferred or required based on applicable regulations.