Senior Collections Specialist – Remote Cash Flow & Relations

C.H. Robinson; Northern (KY); Hybride; USD 22 000 - 47 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with company matching

Paid time off

Employee stock purchase plan

Résumé du poste

C.H. Robinson Worldwide is seeking a Senior Collections Representative to support Robinson Fresh Financial Operations from a remote location in the Minnesota area.

You will manage a portfolio of customer accounts, resolve invoice discrepancies, and help keep cash flow moving while coordinating with internal teams and external customers. The role emphasizes problem solving, collaboration, and professional service in a fast-paced environment, with opportunities to mentor peers and contribute to

Qualifications

• Requires a High School Diploma or GED.
• 4+ years of customer service, collections, cash applications, credit, accounts payable or related finance experience.
• Proficient in Microsoft Office Suite.
• Effective and flexible communication skills.
• Strong customer service and interpersonal skills.
• Critical thinking and sound decision-making.

Responsabilités

• Arrange and oversee completion of all accounts and assigned responsibilities.
• Recover aging invoices using advanced processes and systems.
• Analyze data to identify and solve complex problems.
• Escalate complex issues to senior staff or leadership.
• Collaborate with stakeholders to improve efficiencies and achieve targets.
• Build professional relationships with customers and internal teams.

Connaissances

Communication

Customer service

Interpersonal skills

Critical thinking

Initiative

Formation

High School Diploma or GED

Outils

Microsoft Office Suite

Description du poste

C.H. Robinson Worldwide is seeking a Senior Collections Representative to support Robinson Fresh Financial Operations from a remote location in the Minnesota area.

You will manage a portfolio of customer accounts, resolve invoice discrepancies, and help keep cash flow moving while coordinating with internal teams and external customers. The role emphasizes problem solving, collaboration, and professional service in a fast-paced environment, with opportunities to mentor peers and contribute to