Senior Collections Analyst – SAP S/4HANA Expert

Arclin; Atlanta (GA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Arclin is seeking a Senior Collections Analyst to join the Shared Services Center (SSC) and manage a portfolio of strategic customer accounts in a fast-paced manufacturing environment. The role focuses on improving cash flow, reducing past-due balances, and partnering across Sales, Finance, and Customer Service to resolve issues.

Responsibilities include executing high-volume B2B collections, analyzing aging trends, and maintaining SAP S/4HANA documentation while driving standardized AR

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 4+ years of Accounts Receivable and/or B2B Collections experience.
• Experience managing customer portfolios, account reconciliations, dispute resolution, and aging analysis.
• Experience working within ERP systems such as SAP, SAP S/4HANA, JDE, HighRadius, BlackLine, or similar platforms.

Responsibilities

• Manage an assigned portfolio of strategic customer accounts and monitor outstanding balances.
• Execute high-volume B2B collections through phone, email, and written correspondence while maintaining positive customer relationships.
• Reduce past-due balances and improve Days Sales Outstanding (DSO).
• Analyze aging reports and prioritize collection efforts based on customer risk and exposure.
• Track payment commitments and proactively follow up to ensure timely receipt.
• Maintain accurate collection activity and customer documentation within SAP S/4HANA.
• Analyze collections performance, identify trends, and recommend improvements.
• Assist leadership with documenting and enhancing collections processes and procedures.
• Support reporting and metrics that improve portfolio visibility and cash flow performance.
• Partner with Sales, Customer Service, Finance, and Shared Services teams to resolve account issues.
• Communicate professionally with customers regarding outstanding balances, payment commitments, and disputes.

Skills

Advanced Excel

PivotTables

XLOOKUP

VLOOKUP

Analytical thinking

Negotiation

Communication

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

SAP

SAP S/4HANA

JDE

HighRadius

BlackLine

Job description

Arclin is seeking a Senior Collections Analyst to join the Shared Services Center (SSC) and manage a portfolio of strategic customer accounts in a fast-paced manufacturing environment. The role focuses on improving cash flow, reducing past-due balances, and partnering across Sales, Finance, and Customer Service to resolve issues.

Responsibilities include executing high-volume B2B collections, analyzing aging trends, and maintaining SAP S/4HANA documentation while driving standardized AR