Senior Collaboration Platform Engineering Lead

Huntington National Bank; Austin (TX); Hybrid; USD 70,000 - 140,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave

PTO

Job summary

Huntington National Bank seeks a senior Collaboration Platform Principal Engineer to lead the Collaboration Service Engineering team, driving strategic service engineering, operational excellence, and modernization across enterprise collaboration platforms.

The role partners with Platform Engineering, Infrastructure, Network Services, Security, and business stakeholders to deliver highly available, secure, and scalable collaboration solutions that support Huntington's objectives.

Qualifications

• Bachelor’s degree in information technology, Computer Science, Telecommunications, Engineering, or equivalent experience.
• 7+ years of progressive experience supporting enterprise collaboration, unified communications, voice, video, or telecommunications environments.
• Minimum of 3 years of leadership experience leading engineering teams, technical organizations, or large-scale collaboration initiatives.

Responsibilities

• Provide technical and organizational leadership for the Collaboration Service Engineering team.
• Establish service engineering standards, operational processes, service roadmaps.
• Lead a team of engineers responsible for the support, stability, and continuous improvement of enterprise collaboration services.
• Serve as a senior escalation point for critical incidents, complex technical challenges, and strategic decisions.
• Foster a culture of accountability, collaboration, innovation, and operational excellence.
• Platform Ownership & Engineering: Provide strategic and operational ownership of enterprise collaboration technologies including CUCM, CER, SIP Services, Webex MT, Teams Voice, Webex, Zoom, IPC trading platforms, and related responsibilities.

Skills

Leadership

Strategic thinking

Collaboration

Stakeholder management

Team mentorship

Education

Bachelor’s degree or equivalent

Tools

CUCM

CER

SIP/VoIP

Webex Calling

Teams Voice

Cisco Webex

Zoom

IPC Trading Platforms

Job description

Huntington National Bank seeks a senior Collaboration Platform Principal Engineer to lead the Collaboration Service Engineering team, driving strategic service engineering, operational excellence, and modernization across enterprise collaboration platforms.

The role partners with Platform Engineering, Infrastructure, Network Services, Security, and business stakeholders to deliver highly available, secure, and scalable collaboration solutions that support Huntington's objectives.