Senior CNC Machinist - Cutting Tool Technical Support

Productivity Inc; La Vista (NE); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Annual incentive opportunities

Medical, dental, vision, life, and dis

401(k) with Company match

Paid vacation and personal time

Tuition reimbursement

Employee Assistance Program

Opportunities for professional growth

55+ years of stability

Job summary

Productivity, Inc. in the Midwest invites an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team as a Technical Tooling Specialist. This role is customer-facing, not sales, and your machining knowledge will be valued in advising customers.

You will help select tools, troubleshoot machining challenges, and work with outside sales and suppliers to deliver complete solutions while receiving ongoing manufacturer training and opportunities for growth.

Qualifications

• Minimum 5+ years in CNC machining, tool room, or cutting tool roles.
• Strong ability to troubleshoot machining and tooling issues.
• Excellent communication and willingness to help customers succeed.

Responsibilities

• Help customers select cutting tools, drills, taps, inserts, holders, and supplies.
• Recommend tooling solutions based on material and machine capability.
• Troubleshoot tool life, chatter, chip control, and surface finish.
• Provide guidance on speeds, feeds, coatings, and tool geometry.
• Prepare quotations and process orders accurately.
• Collaborate with Outside Sales and supplier partners to deliver solutions.
• Engage in ongoing manufacturer training and product education.

Skills

5+ years CNC machining experience

Strong communication skills

Strong computer skills

Ability to learn new systems

Tools

Sandvik tools

Kennametal tools

Seco tools

Iscar tools

Guhring tools

OSG tooling

Mitsubishi Materials

Job description

Put Your Machining Expertise to Work Helping Other Machinists Succeed

Location: Plymouth, MN, Omaha, NE, Denver, CO, Salt Lake City, UT, or Dallas, TX

We're looking for an experienced CNC machinist or tooling professional to join our Cutting Tools & Industrial Supplies team as a Technical Tooling Specialist. This is a customer-facing technical role—not a sales position—where your machining knowledge becomes your greatest asset.

If you're ready to take your machining expertise beyond the shop floor, we'd like to meet you.

What You'll Do

• Help customers select the right cutting tools, drills, taps, inserts, holders, and industrial supplies
• Recommend tooling solutions based on workpiece material, machine capability, and machining application
• Troubleshoot machining challenges including tool life, chatter, chip control, surface finish, and cycle time
• Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices
• Prepare quotations and process customer orders accurately
• Work closely with Outside Sales and supplier partners to deliver complete solutions
• Continuing to expand your knowledge through manufacturer training and product education

We're Looking For Someone Who Has

• 5+ years of CNC machining, tool room, manufacturing engineering, or cutting tool experience
• Strong knowledge of milling, turning, drilling, and threading applications
• Experience selecting cutting tools for a variety of materials including steel, stainless steel, aluminum, cast iron, and exotic alloys
• The ability to troubleshoot machining and tooling challenges
• Excellent communication skills and a genuine desire to help customers succeed
• Strong computer skills and the ability to learn new systems

Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers is a plus.

Why Experienced Machinists Make This Transition

• Monday-Friday, 8 AM – 5 PM
• Stable, year-round employment
• Climate-controlled office environment
• No mandatory overtime
• Opportunity to solve a wide variety of machining challenges
• Ongoing technical training from industry-leading manufacturers
• Collaborative team environment
• The chance to help manufacturers become more productive every day

What We Offer

• Competitive pay: $34-$40 per hour, depending on experience
• Annual incentive opportunities
• Medical, dental, vision, life, and disability insurance beginning on your first day
• 401(k) with Company match
• Paid vacation and personal time
• Tuition reimbursement
• Employee Assistance Program
• Opportunities for professional growth and advancement
• A financially stable company with more than 55 years of success

About Productivity, Inc.

Since 1968, Productivity has been a trusted partner to manufacturers across the Midwest. We provide CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service to help our customers improve productivity and remain competitive.

If you're the machinist others turn to for tooling advice and troubleshooting, we'd love to hear from you.