Senior CMDB & Configuration Analyst - Federal IT

Maximus; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus is seeking a skilled Configuration Management Analyst to join our Technology and Consulting Services team. The role focuses on governing CMDB data, supporting change management, and ensuring audit-ready records across enterprise systems and services.

You will collaborate with cross‑functional teams, perform data validation and reconciliation, contribute to release documentation, and uphold ITIL standards and security requirements in a federal environment.

Qualifications

• Ability to obtain and maintain a Public Trust; US citizenship or national status required.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of work experience, with at least 3 years in CMDB/change management in large enterprise or federal environment.

Responsibilities

• Provide advanced support for configuration, change, and release management across enterprise systems.
• Maintain and govern the CMDB for accuracy and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordination across service areas.
• Develop and maintain configuration management documentation, standards and procedures.
• Support audits and compliance by ensuring complete, traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in data quality and governance.

Skills

Configuration management

CMDB operations

ITIL change management

Data reconciliation

Audit and compliance

Cross-team coordination

Education

Bachelor's degree in Information Technology/CS or related field

Tools

ServiceNow CMDB

IT service management tools

Job description

Maximus is seeking a skilled Configuration Management Analyst to join our Technology and Consulting Services team. The role focuses on governing CMDB data, supporting change management, and ensuring audit-ready records across enterprise systems and services.

You will collaborate with cross‑functional teams, perform data validation and reconciliation, contribute to release documentation, and uphold ITIL standards and security requirements in a federal environment.