Senior Configuration Analyst

Maximus; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus is seeking a skilled Configuration Management Analyst to join our Technology and Consulting Services team. The role focuses on governing CMDB data, supporting change management, and ensuring audit-ready records across enterprise systems and services.

You will collaborate with cross‑functional teams, perform data validation and reconciliation, contribute to release documentation, and uphold ITIL standards and security requirements in a federal environment.

Qualifications

• Ability to obtain and maintain a Public Trust; US citizenship or national status required.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of work experience, with at least 3 years in CMDB/change management in large enterprise or federal environment.

Responsibilities

• Provide advanced support for configuration, change, and release management across enterprise systems.
• Maintain and govern the CMDB for accuracy and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordination across service areas.
• Develop and maintain configuration management documentation, standards and procedures.
• Support audits and compliance by ensuring complete, traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in data quality and governance.

Skills

Configuration management

CMDB operations

ITIL change management

Data reconciliation

Audit and compliance

Cross-team coordination

Education

Bachelor's degree in Information Technology/CS or related field

Tools

ServiceNow CMDB

IT service management tools

Job description

Description & Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Requirements

Maximus is a trusted federal partner supporting mission‑critical programs across national security, defense, and public service delivery. Our work focuses on sustaining, operating, and improving essential government systems and services, with proven operational excellence, and a commitment to mission success for our customers.

Joining Maximus means becoming part of a collaborative, mission‑driven organization where teamwork, accountability, and professional growth are core to how we operate. We invest in our workforce through training, education, and career development, empowering professionals to deliver high‑impact solutions while contributing to outcomes that matter at a national scale.

This position is contingent upon contract award and position availability. Selected candidates will receive a contingent offer of employment, which will become final only upon successful contract award to Maximus, availability of the position, and receipt of authorization to proceed.

Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS123, T3, Band 6

Job‑Specific Essential Duties and Responsibilities:

• Provide advanced support for configuration, change, and release management activities across enterprise systems.
• Maintain and govern the CMDB to ensure accuracy, completeness, and audit compliance.
• Perform reconciliation, validation, and quality assurance of configuration data.
• Support complex change analysis and coordinate across multiple service areas.
• Develop and maintain configuration management documentation, standards, and procedures.
• Support audits and compliance activities by ensuring complete and traceable records.
• Assist in release documentation and validation of configuration changes.
• Identify inconsistencies and drive improvements in configuration data quality and governance practices.

Job‑Specific Minimum Requirements:

• Ability to obtain and maintain a Public Trust is required. Active Public Trust and/or DHS Suitability is preferred. U.S. citizenship or U.S. national status required.
• Experience supporting configuration management and CMDB operations.
• Strong knowledge of ITIL change and configuration processes.
• Ability to perform data reconciliation and quality assurance activities.
• Experience supporting audit and compliance requirements.
• Ability to coordinate across multiple technical teams.
• Bachelor’s degree in Information Technology, Computer Science, or related field.
• 5+ years of required work‑related experience (with at least 3 years focused on configuration/change management and CMDB operations in a large enterprise or federal environment).

Preferred Skills and Qualifications:

• Advanced ServiceNow CMDB experience.
• Experience working in a federal government environment.
• Strong analytical and data validation skills.
• Experience supporting large‑scale enterprise environments.

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Minimum Requirements

TCS123, T3, Band 6

#TSTECH

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at [e-mail] .

Minimum Salary

$60,000.00

Maximum Salary

$90,000.00