Senior CMA: Ambulatory Care Leader & Mentor

Orlando Health, Inc.

Florida

Hybrid

USD 38,000 - 56,000

Full time

14 days+

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Job summary

Orlando Health Physician Associates in Lake Mary, FL is seeking a Senior Certified Medical Assistant to support physicians and APPs in an ambulatory care setting. You will lead daily clinical operations, assist during examinations, prepare patients, document data, and coordinate care with the team.

The role emphasizes leadership, quality initiatives, teaching Medical Assistants, and adherence to Orlando Health policies.

Qualifications

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school.
Minimum three years as Certified Medical Assistant.
Maintains current BLS Healthcare Provider Certification.
Maintains current certification or registry by one of the listed agencies (NHA, AAMA, AMCA, NCCT, NAHP, AMT/ARMA/AAH).

Responsibilities

Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues.
Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities.
Supports and demonstrates effective and professional communication with patients and family members.
Works collaboratively with the administrative and operations staff.
Gathers patient data through interview and observation.
Assists patients and families with preparation for examination.
Assists the physician or APP during examination and procedures.
Demonstrates competency in specific tasks and skills as defined by the practice.
Provides routine treatments and administers approved medication types as ordered by the provider.
Enter medication, laboratory and diagnostic imaging orders into the electronic medical system under direction of a provider.
Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies.
Assists the physician or APP by acting as a liaison on behalf of the patient to schedule, provide scheduling information for specialty testing, and/or specialty physician consultation.
Processes incoming and outgoing calls with professional judgment.
Leads orientation for Medical Assistants and oversees preceptors in collaboration with leadership and Learning Consultant.
Supports quality strategies within the practice and participates in Annual Clinical Review for Medical Assistants.
Collaborates with leadership and education to assess ongoing competence of Medical Assistants.
Leads and participates in departmental committees and special projects.
Maintains regular attendance and compliance with policies.