Senior Cloud & Open-Source Support Engineer (Remote)

Clickhouse; United States; Remote; USD 100,000 - 170,000; Full time

Benefits offered by this job

Healthcare - Employer contributions to

Equity - stock options

Flexible Time off

Home office setup USD 500

Global gatherings

Job summary

ClickHouse is expanding its global Support Engineering team and seeking a Senior Technical Support Engineer. You will handle 24x7 customer interactions, triage tickets, and contribute to pre- and post-sales activities across APAC, EMEA, and the US.

This remote-friendly role requires strong technical breadth in cloud/open-source technologies and excellent English communication. You will collaborate with Engineering, Go-To Market, and Product teams to define functionality, mentor teammates, and

Qualifications

• Strong English written and verbal communication.
• Experience with cloud/open-source technologies.
• Background in support, engineering, or database roles.

Responsibilities

• Support users, customers, and prospects via cases, chat, Slack, and meetings.
• Develop solutions using company Cloud and OSS, publish docs, blogs, and trainings.
• Collaborate with global teams to define required features and improvements.
• Mentor colleagues and share knowledge across teams.

Skills

English communication

Cloud/Open-source

Kubernetes

Docker

Past technical roles

Tools

Kubernetes

Docker

Azure

AWS

GCP

Job description

ClickHouse is expanding its global Support Engineering team and seeking a Senior Technical Support Engineer. You will handle 24x7 customer interactions, triage tickets, and contribute to pre- and post-sales activities across APAC, EMEA, and the US.

This remote-friendly role requires strong technical breadth in cloud/open-source technologies and excellent English communication. You will collaborate with Engineering, Go-To Market, and Product teams to define functionality, mentor teammates, and