Senior Cloud Network Engineer - Remote, Cisco/NSX Expert

11 11 Systems; United States; Remote; USD 110.000 - 135.000; Vollzeit

Zusammenfassung

11:11 Systems is seeking an experienced Senior Cloud Network Engineer to provide dedicated customer-facing support for cloud network systems, including configuration, troubleshooting, monitoring, and escalations for complex client accounts. This is a full-time remote position.

Responsibilities include owning cloud network duties, leading incident troubleshooting, on-call participation, and thorough documentation for customers and internal teams.

Qualifikationen

• Bachelor’s degree in technical discipline or related field experience.
• 10+ years recent experience as a technical, hands-on, Cisco-based network engineer.
• Cisco CCNP/CCIE certified with documented work experience.
• Experience working with global data center environments.
• Solid experience with virtualization clusters (VMware) and software defined networking, VMware NSX.
• Expert level experience with Cisco Nexus, Catalyst, ASA/ASR and F5 LTM, APM, ASM hardware platforms with excellent troubleshooting skills.
• Superior communicator with high energy, a positive attitude and aptitude for professional growth.
• Working experience managing enterprise-scale, highly available, mission critical network infrastructure.
• Expert level experience with internet routing protocols such as BGP and OSPF.

Aufgaben

• Own all assigned responsibilities regarding 11:11 Systems’ cloud network systems.
• Lead network troubleshooting activities during incidents to resolve issues within SLA commitments.
• Participate in on-call rotation.
• Document work in company ticketing system and create/maintain documentation in knowledge base.
• Develop and maintain custom reporting and platform specific build and support documentation including diagrams and CDRs.
• Assist in the preparation of detailed SIRs with root cause analysis and preventative measures.
• Plan and execute changes in response to incidents, customer requests, lifecycle, implementation and decommission projects.
• Triage incoming incident, change and request tickets for Enterprise Cloud Infrastructure and Disaster Recovery Customers.
• Manage networking configurations including switches, firewalls, load balancers and IPSEC VPNs and WANs.
• Implement and administer network security hardware and software, enforcing the network security policy.
• Provide overflow capacity for Cloud Services deployment engineering functions as needed.
• Provide expert level support to the Network Solution Architect team as needed.
• Pursue advanced certifications and stay abreast of current technologies in Cisco, F5 and VMware product space.
• Follow 11:11 Systems best practices for service management.
• Work with colleagues with Code of Business Ethics and Company Values.

Kenntnisse

Cisco networking

BGP/OSPF

Network design

Enterprise networking

Strong communicator

Ausbildung

Bachelor's degree in technical discipline

Tools

VMware NSX

Cisco Nexus

Cisco Catalyst

F5 LTM

ASA/ASR

IPSEC VPNs

Jobbeschreibung

11:11 Systems is seeking an experienced Senior Cloud Network Engineer to provide dedicated customer-facing support for cloud network systems, including configuration, troubleshooting, monitoring, and escalations for complex client accounts. This is a full-time remote position.

Responsibilities include owning cloud network duties, leading incident troubleshooting, on-call participation, and thorough documentation for customers and internal teams.