Senior Network Operations Engineer — 24/7 Global Connectivity Lead

11:11 Systems; United States; Presencial; USD 85.000 - 120.000; Jornada completa

Descripción de la vacante

11:11 Systems is seeking a Senior Network Operations Engineer to provide 24/7 monitoring, advanced technical support, network design, implementation, and escalation for a global network infrastructure. The role emphasizes teamwork, attention to detail, and strong customer service with deep technical background as a lead network engineer.

The position reports to the Director of Network Operations and requires hands-on experience with Fortinet, Cisco, Palo Alto firewalls, SD-WAN, and related

Formación

• Bachelor's degree in a related field or equivalent 8+ years of experience.
• Extensive experience with OSI-based network troubleshooting using debug commands, packet captures, and routing/path analysis.
• Extensive experience with Cisco ASA/Firepower, Fortinet FortiGate, Cisco Nexus and Routers/Switches.
• Experience with SD-WAN design and troubleshooting (FortiGate SD-WAN).
• Experience with AWS networking services (VPC, Transit Gateway) and Cloudflare services for production environments.

Responsabilidades

• Engineer, configure, install, maintain, and upgrade firewall devices (Fortinet, Cisco, Palo Alto).
• Plan network expansion by recommending designs, hardware, and connectivity solutions.
• Develop and review network designs to ensure security policy compliance.
• Provide multi-layered technical support via the Network Operations Center.
• Track issues in the ticketing system and communicate progress to customers.

Conocimientos

Network design

Customer service

Troubleshooting

Communication

Team collaboration

Educación

Bachelor's degree

Herramientas

Fortinet FortiGate

Cisco ASA/Firepower

Palo Alto

NSX

Juniper SRX

FortiGate SD-WAN

VMware NSX

Descripción del empleo

11:11 Systems is seeking a Senior Network Operations Engineer to provide 24/7 monitoring, advanced technical support, network design, implementation, and escalation for a global network infrastructure. The role emphasizes teamwork, attention to detail, and strong customer service with deep technical background as a lead network engineer.

The position reports to the Director of Network Operations and requires hands-on experience with Fortinet, Cisco, Palo Alto firewalls, SD-WAN, and related