Senior Cloud-Native App Support Engineer

name; United States; On-site; USD 90,000 - 135,000; Full time

Job summary

Himalayas is seeking a Senior Application Support Engineer to support business-critical microservices-based applications running on Linux, Kubernetes, and AWS/cloud environments. The role focuses on production support, incident response, application troubleshooting, and distributed system reliability.

You will work closely with development and platform engineering teams to resolve technical issues, improve operational processes, and maintain stable production services.

Qualifications

• 3+ years of experience supporting production applications and distributed systems.
• Strong understanding of HTTP/HTTPS, APIs, TLS/SSL, and connectivity issues.
• Experience with microservices, deployments, service communication, and reliability.
• Hands-on Linux, Kubernetes or container platforms, and AWS or cloud environments.

Responsibilities

• Support and maintain microservices-based applications across Linux, Kubernetes, and cloud environments.
• Monitor health and respond to production incidents, outages, and performance issues.
• Diagnose problems using logs, metrics, and observability tools.
• Collaborate with development and infra teams to resolve issues and improve reliability.
• Perform root cause analysis and contribute to long-term reliability improvements.
• Maintain runbooks and operational documentation, and mentor junior engineers.
• Participate in a rotational on-call schedule for a 24/7 production environment.

Skills

Linux

Kubernetes

AWS

Observability

Scripting

Root cause analysis

Tools

Git

Prometheus

Grafana

Linux tooling

Job description

Himalayas is seeking a Senior Application Support Engineer to support business-critical microservices-based applications running on Linux, Kubernetes, and AWS/cloud environments. The role focuses on production support, incident response, application troubleshooting, and distributed system reliability.

You will work closely with development and platform engineering teams to resolve technical issues, improve operational processes, and maintain stable production services.