Senior Cloud & Infra Engineer – IT Ops Leader

Rodan and Fields Beauty, LLC; San Ramon (CA); Hybrid; USD 101,000 - 162,000; Full time

Job summary

Rodan and Fields Beauty is seeking a Senior Engineer, IT Operations, Infrastructure & Cloud to design and operate our cloud and on-premises infrastructure, including GCP, Fortinet security, Akamai, OpenVPN, and Microsoft 365 E5 security.

This hands-on role leads cloud performance, automation, and the Service Desk collaboration, owning incident response, capacity planning, and security posture across hybrid environments.

Qualifications

• Bachelor’s degree in computer engineering or IT.
• 5–8 years of IT operations, infrastructure engineering, or cloud operations roles.
• Hands-on experience administering and operating Google Cloud Platform (GCP) in production.
• Working experience with Fortinet firewalls (FortiGate) and enterprise network switching (Extreme Networks or comparable).
• Familiarity with Akamai services (CDN/WAF/DNS) and OpenVPN or similar remote-access VPN technologies.
• Solid understanding of Microsoft E5 security tools, including Microsoft Defender and email security/anti-phishing controls.
• Exposure to or working knowledge of Microsoft Copilot security and AI governance within Microsoft 365.
• Strong understanding of networking fundamentals (TCP/IP, DNS, VPN, routing, and switching).
• Excellent troubleshooting, documentation, and communication skills, with the ability to work cross-functional.
• Experience leading or directing a TechBar/Service Desk or end user support team, including setting priorities, managing SLAs, and coaching staff.

Responsibilities

• Design, deploy, and manage infrastructure on Google Cloud Platform, including Compute Engine, VPC networking, IAM, Cloud Storage, and managed services.
• Own cloud cost optimization, capacity planning, and performance tuning across GCP environments.
• Build and maintain infrastructure-as-code (Terraform or Deployment Manager) and CI/CD pipelines to support repeatable deployments.
• Monitor cloud environments proactively using Cloud Monitoring/Logging, and drive uptime and reliability.
• Administer, configure, and troubleshoot Fortinet firewalls (FortiGate) including policies, VPN tunnels, SD-WAN, and high-availability configurations.
• Manage Extreme Networks switching infrastructure, including VLANs, routing, and network segmentation.
• Administer Akamai services (CDN, WAF, DNS, and security products) to protect and optimize web-facing apps.
• Manage OpenVPN infrastructure for secure remote access, including configuration and cert lifecycle.
• Monitor network performance and security events, lead root-cause analysis for incidents.
• Administer and optimize the Microsoft E5 security suite, including Defender and email security controls.
• Support governance, deployment, and security posture management for Copilot security and other AI-enabled tools.
• Partner with security and compliance stakeholders to maintain Secure Score and remediate risks.
• Provide leadership to the TechBar/Service Desk, ensuring timely, high-quality end-user support and escalation handling.
• Maintain documentation for systems, configurations, and SOPs; support audits and compliance efforts.

Skills

GCP

Terraform

Security

Networking

Automation

Leadership

OpenVPN

Education

Bachelor’s degree in computer engineering or IT

Tools

Fortinet FortiGate

Extreme Networks

Akamai

Microsoft Defender

OpenVPN

Deployment Manager

Job description

Rodan and Fields Beauty is seeking a Senior Engineer, IT Operations, Infrastructure & Cloud to design and operate our cloud and on-premises infrastructure, including GCP, Fortinet security, Akamai, OpenVPN, and Microsoft 365 E5 security.

This hands-on role leads cloud performance, automation, and the Service Desk collaboration, owning incident response, capacity planning, and security posture across hybrid environments.