IT Operations Leader — Linux, Cloud & Automation

Applause; Framingham (MA); Híbrido; USD 120.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible work environment

Global team collaboration

Hands-on projects with top brands

Structured onboarding and learning

Descripción de la vacante

Applause is seeking a Manager of IT Operations to lead a team of engineers responsible for reliability, security, and scalability of our core infrastructure in a hybrid on-prem/cloud environment. The role reports to the Senior Director of IT and requires strong Linux, automation, and networking skills.

You will drive automation with Ansible and Terraform, supervise Linux systems (Ubuntu/Debian), manage Cisco and Fortinet networks, and collaborate on IT roadmaps and incident response.

Formación

• 5+ years in an IT Operations management role.
• Expert-level Linux Administration (Kernel tuning, LVM, SSH, Systemd).
• Proficiency in Python or Bash for automation and integration.
• Experience with Terraform and/or Ansible at scale.
• Git as the source of truth for infrastructure configurations.
• Working knowledge of Cisco (switching) and Fortinet (firewall/VPN).
• Working knowledge of cloud environments (AWS, GCE).

Responsabilidades

• Lead, mentor, and advocate for a team of 3 engineers in a mixed OS environment.
• Drive the roadmap for automating server provisioning, configuration management, and deployment pipelines (Ansible, Terraform, Jenkins).
• Serve as the final escalation point for complex Linux issues (Ubuntu/Debian).
• Oversee health of Cisco-based networking and Fortinet security perimeter.
• Create and maintain documentation for system configurations and procedures.
• Coordinate with IT teammates to ensure smooth operation of IT infrastructure.

Conocimientos

Linux Administration

Python scripting

Terraform

Ansible

Git

Cisco networking

Fortinet firewall

AWS

GCE

Herramientas

Ansible

Terraform

Jenkins

Descripción del empleo

Applause is seeking a Manager of IT Operations to lead a team of engineers responsible for reliability, security, and scalability of our core infrastructure in a hybrid on-prem/cloud environment. The role reports to the Senior Director of IT and requires strong Linux, automation, and networking skills.

You will drive automation with Ansible and Terraform, supervise Linux systems (Ubuntu/Debian), manage Cisco and Fortinet networks, and collaborate on IT roadmaps and incident response.