Senior Cloud & IAM Automation Engineer

Intercom; San Francisco (CA); Hybrid; USD 142,000 - 237,000; Full time

Benefits offered by this job

Competitive salary and equity

Comprehensive medical coverage

Flexible paid time off policy

Unlimited access to AI tools

Job summary

Intercom seeks a Systems Engineer to enhance our IT infrastructure with a focus on automation and compliance. This role offers the chance to work in cutting-edge environments while leveraging SaaS solutions.

Your responsibilities will include solving integration problems, building automations, and driving IT incident response, all while embracing a culture of continuous learning and innovation.

Located in San Francisco, we offer competitive salaries and comprehensive benefits.

Qualifications

• 7+ years of experience as a Systems Engineer.
• Strong problem-solving skills with data-driven approaches.
• Experience coaching junior teammates is crucial.

Responsibilities

• Identify and solve team, organizational, and business automation problems.
• Design and maintain automations and integrations for compliance and security.
• Govern and promote automation adoption within the organization.

Skills

Systems and automation passion

Problem-solving skills

Experience with iPaaS platforms

High-level programming knowledge (e.g., Ruby, Python)

Cloud systems operation

Tools

AWS

Okta

Google Workspace

Jamf Pro

Intune

Tines

Workato

Job description

Intercom seeks a Systems Engineer to enhance our IT infrastructure with a focus on automation and compliance. This role offers the chance to work in cutting-edge environments while leveraging SaaS solutions.

Your responsibilities will include solving integration problems, building automations, and driving IT incident response, all while embracing a culture of continuous learning and innovation.

Located in San Francisco, we offer competitive salaries and comprehensive benefits.