Senior Cloud Compute TAM — AI/Edge/Core | Remote/Hybrid

Akamai Technologies, Inc.; Cambridge (MA); On-site; USD 141,000 - 253,000; Full time

Job summary

Akamai Technologies, Inc. seeks a Senior Technical Account Manager in Cloud Compute to help enterprise customers accelerate adoption of Akamai Cloud Compute solutions.

You will act as a dedicated technical advisor, understand customer environments, and craft success plans to drive adoption, retention, and business value. The role requires 8+ years in cloud, infrastructure, or related fields, with a strong focus on cloud strategies, AI workloads, and stakeholder collaboration.

Qualifications

• 8+ years experience in cloud compute, infrastructure, or related field.
• Bachelor's degree or equivalent experience required.
• Experience advising customers on cloud adoption and AI workflows.

Responsibilities

• Act as the dedicated technical advisor for Akamai Cloud Compute solutions.
• Develop understanding of customer environments, objectives, and workloads.
• Create and execute success plans driving adoption and growth.
• Advise on cloud compute strategies, workload placement, and performance.
• Guide customers on AI inferencing and agentic AI opportunities.
• Collaborate with product, engineering, support, and services teams.
• Drive customer success through regular reviews and proactive engagement.
• Monitor key metrics like retention, NPS, health, and cloud usage.

Skills

Cloud Computing

Infrastructure

DevOps

Technical Account Mgmt

Solutions Architecture

Customer Success

Communication

Presentation

Problem-Solving

Education

Bachelor's degree or equivalent experience

Job description

Akamai Technologies, Inc. seeks a Senior Technical Account Manager in Cloud Compute to help enterprise customers accelerate adoption of Akamai Cloud Compute solutions.

You will act as a dedicated technical advisor, understand customer environments, and craft success plans to drive adoption, retention, and business value. The role requires 8+ years in cloud, infrastructure, or related fields, with a strong focus on cloud strategies, AI workloads, and stakeholder collaboration.