Senior Clinical Secretary - Ophthalmology

Dartmouth Health; Lebanon (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Dartmouth Health is seeking an experienced administrative support professional to perform a range of independent duties and customer-service tasks in a healthcare setting. You will schedule patients, manage multiple calendars, and coordinate surgical/infusion procedures while designing schedules and supporting the clinical team.

You will also prepare documents, maintain charts, process reimbursements, and assist with budgeting and contracting.

Qualifications

• High School diploma with 3 years of administrative support experience or equivalent.
• Proven experience working with the public.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, Excel, Power Point, and Publisher software.

Responsibilities

• Answers telephone, screens calls, directs calls, provides directions and takes messages.
• Schedules patients and manages calendars; coordinates surgical procedures and related scheduling.
• Designs, analyzes and coordinates master and other schedules.
• Maintains and tracks charts; provides administrative support to clinical staff.
• Types letters, memoranda and correspondence; creates forms, spreadsheets, databases and slides.
• Performs file/record management; prepares charts and patient records; assigns new medical record numbers.
• Assists with reports, reimbursements and authorizations; supports budgeting and cash handling tasks.
• Trains new staff and directs work of others; creates meeting agendas and records minutes.
• Coordinates meetings and travel; supports grant preparation and contract processes.

Skills

Communication skills

Interpersonal skills

Public interaction

Medical terminology knowledge

Education

High School diploma with 3 years administrative support experience

Tools

Excel

PowerPoint

MS Publisher

Job description

Overview

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

1. Answers telephone, screens and directs calls, gives directions, and takes messages.
2. Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.
3. Designs, analyzes, and coordinates master and other schedules.
4. Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.
5. Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.
6. Creates forms and spreadsheets, tables, charts, databases and slides.
7. Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.
8. Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.
9. Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.
10. Creates agendas and takes minutes for meetings.
11. Coordinates conferences/meetings and make travel arrangements.
12. Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.
13. Prepares grants and negotiates outside contracts.
14. Performs other duties as required or assigned.

Qualifications

• High School diploma with 3 years of administrative support experience or the equivalent required.
• Proven experience working with the public required.
• Knowledge of medical terminology may be required.
• Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
• Excellent communication and interpersonal skills required.
• Previous experience working in a medical setting preferred.

Required Licensure/Certifications

- None

• Area of Interest: Secretarial/Clerical/Administrative
• Pay Range: $18.28/Hr. - $28.33/Hr.
• FTE/Hours per pay period: 1.00 - 1.00 - 40 hrs/week
• Shift: Day
• Job ID: 42187

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and Aff... All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.